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Guest Services Representative x 2 - Lebanon, ME 14840 https://a1.snaphire.com/job?jobmc=14840GOOGLE https://a1.snaphire.com/job?jobmc=14840GOOGLE
Careers at BWDC - Flat Rock Bridge Campground BWDC - Flat Rock Bridge Campground
Salary:

Location: Lebanon, ME

Type of employment :

Industry: Hospitality
Department: Sales & Marketing
Career Level: Hourly
Work Hours: Part-time (Hourly Temp)

Date Posted: 02 Jul 2019

Valid Through: 01 Aug 2019 14:00

Job Purpose:  To make, confirm and cancel reservations for guests in a pleasant, professional and efficient manner, creating a positive impression and helping to increase property occupancy.

Job Responsibilities: 

  1. Answer inquiries pertaining to property services, registration of guests, and shopping, dining, entertainment and travel directions.
  2. Keep daily records of site availability, rates; "Set the house" (balancing and assigning sites) daily; block rooms for  VIPs daily; complete travel agent commissions and Priority Club updates daily
  3. Enforce property and company credit policies.
  4. Make, confirm and cancel reservations, usually over telephone, fax or other reservation system; track and bill "no-show" guests.
  5. Use yield management polices to maximize revenue and occupancy
  6. May perform duties of a general clerical nature within the front office.
  7. Attend and is involved in monthly front desk meetings.
  8. Work closely with sales department to implement strategies to maximize room revenue.
  9. Support front desk responsibilities.
  10. Other duties as assigned.

Job Skills:

  1. Ability to use personal judgment and specialized knowledge to give information to people.
  2. Ability to shift easily and frequently from one activity to another - such as from typing, to searching in a directory, to using a telephone.

Job Qualifications: 

Education

HS Diploma or equivalent

Experience

None

Licenses/Certifications

N/A

Guest Services Representative x 2 - Lebanon, ME

Job Purpose:  To make, confirm and cancel reservations for guests in a pleasant, professional and efficient manner, creating a positive impression and helping to increase property occupancy.

Job Responsibilities: 

  1. Answer inquiries pertaining to property services, registration of guests, and shopping, dining, entertainment and travel directions.
  2. Keep daily records of site availability, rates; "Set the house" (balancing and assigning sites) daily; block rooms for  VIPs daily; complete travel agent commissions and Priority Club updates daily
  3. Enforce property and company credit policies.
  4. Make, confirm and cancel reservations, usually over telephone, fax or other reservation system; track and bill "no-show" guests.
  5. Use yield management polices to maximize revenue and occupancy
  6. May perform duties of a general clerical nature within the front office.
  7. Attend and is involved in monthly front desk meetings.
  8. Work closely with sales department to implement strategies to maximize room revenue.
  9. Support front desk responsibilities.
  10. Other duties as assigned.

Job Skills:

  1. Ability to use personal judgment and specialized knowledge to give information to people.
  2. Ability to shift easily and frequently from one activity to another - such as from typing, to searching in a directory, to using a telephone.

Job Qualifications: 

Education

HS Diploma or equivalent

Experience

None

Licenses/Certifications

N/A

Job Details

Reference # 14840
Posted on 02 Jul 2019
Closes on 01 Aug 2019 14:00
Location(s) Lebanon, ME
Department Sales & Marketing
Career level Hourly
Hours/Status Part-time (Hourly Temp)
Pay range ($low)
Pay range ($high)
More details (document)
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