Upper wrapper goes here...
Guest Services Representative - Jacksonville, FL 14909 https://a1.snaphire.com/job?jobmc=14909GOOGLE https://a1.snaphire.com/job?jobmc=14909GOOGLE
Careers at Hampton Inn Jacksonville/Ponte Vedra Beach Hampton Inn Jacksonville/Ponte Vedra Beach
Salary:

Location: Jacksonville, FL

Type of employment :

Industry: Hospitality
Department: Rooms
Career Level: Hourly
Work Hours: Full-time (Hourly Regular)

Date Posted: 30 Jun 2018

Valid Through:

Job Description

 

Guest Service Agent

 

Immediate Supervisor:

Guest Service Manager

 

Job Summary:

Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Naples Hotel Group guests receive a safe and secure place to stay with friendly, attentive service.

 

Essential Job Functions:

-  Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.

  • Display a positive, upbeat attitude.
  • Provide information concerning hotel, facilities and functions, as well as, their location.

-  Familiar with property security and key control procedures, as well as, fire safety procedures.

  • Completes paperwork necessary for front desk operation.
  • Perform tasks assigned by Guest Service Manager or General Manager.
  • Be required to be cross trained with other departments and may be required to perform

   such task on a periodic basis.

-  Will realize guest satisfaction is of highest priority and associate must follow all    

    guidelines and training related to put forth management.

 

Necessary Skills and Attributes:

  • Excellent verbal, comprehension, listening and problem solving skills
  • Adaptability
  • Report and accounting skills
  • Guest relation skills

 

Formal Education:

  • High School Diploma or equivalent

 

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.

 

Guest Services Representative - Jacksonville, FL

Job Description

 

Guest Service Agent

 

Immediate Supervisor:

Guest Service Manager

 

Job Summary:

Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Naples Hotel Group guests receive a safe and secure place to stay with friendly, attentive service.

 

Essential Job Functions:

-  Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.

  • Display a positive, upbeat attitude.
  • Provide information concerning hotel, facilities and functions, as well as, their location.

-  Familiar with property security and key control procedures, as well as, fire safety procedures.

  • Completes paperwork necessary for front desk operation.
  • Perform tasks assigned by Guest Service Manager or General Manager.
  • Be required to be cross trained with other departments and may be required to perform

   such task on a periodic basis.

-  Will realize guest satisfaction is of highest priority and associate must follow all    

    guidelines and training related to put forth management.

 

Necessary Skills and Attributes:

  • Excellent verbal, comprehension, listening and problem solving skills
  • Adaptability
  • Report and accounting skills
  • Guest relation skills

 

Formal Education:

  • High School Diploma or equivalent

 

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.

 

Job Details

Reference # 14909
Posted on 30 Jun 2018
Closes on
Location(s) Jacksonville, FL
Department Rooms
Career level Hourly
Hours/Status Full-time (Hourly Regular)
Pay range ($low)
Pay range ($high)
More details (document) Job Description Guest Service Agent .doc
Lower wrapper goes here...
This site is powered by SnapHire (www.snaphire.com)