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Guest Services Representative - Pensacola, FL 15180 https://a1.snaphire.com/job?jobmc=15180GOOGLE https://a1.snaphire.com/job?jobmc=15180GOOGLE
Careers at Fairfield Inn - Pensacola, FL Fairfield Inn - Pensacola, FL
Salary:

Location: Pensacola, FL

Type of employment :

Industry: Hospitality
Department: Rooms
Career Level: Hourly
Work Hours: Full-time (Hourly Regular)

Date Posted: 13 Jul 2018

Valid Through:

Job Purpose:  To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.

Job Responsibilities: 

Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.

  • Display a positive, upbeat attitude.
  • Provide information concerning hotel, facilities and functions, as well as, their location.
  • Completes paperwork necessary for front desk operation.
  • Perform tasks assigned by Guest Service Manager or General Manager.
  • Be required to be cross trained with other departments and may be required to perform such task on a periodic basis.
  • Will realize guest satisfaction is of highest priority and associate must follow all guidelines and training related to put forth management.
  • Will assist the General Manager and Sales Team by generating leads for potential business at the hotel. 

Job Skills: 

  • Excellent verbal, comprehension, listening and problem solving skills
  • Adaptability
  • Report and accounting skills
  • Guest relation skills

Job Qualifications: 

Education

HS Diploma or equivalent.

Experience

Minimum 6 months hospitality, general office, accounts receivable or customer service experience.

 

Guest Services Representative - Pensacola, FL

Job Purpose:  To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.

Job Responsibilities: 

Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.

  • Display a positive, upbeat attitude.
  • Provide information concerning hotel, facilities and functions, as well as, their location.
  • Completes paperwork necessary for front desk operation.
  • Perform tasks assigned by Guest Service Manager or General Manager.
  • Be required to be cross trained with other departments and may be required to perform such task on a periodic basis.
  • Will realize guest satisfaction is of highest priority and associate must follow all guidelines and training related to put forth management.
  • Will assist the General Manager and Sales Team by generating leads for potential business at the hotel. 

Job Skills: 

  • Excellent verbal, comprehension, listening and problem solving skills
  • Adaptability
  • Report and accounting skills
  • Guest relation skills

Job Qualifications: 

Education

HS Diploma or equivalent.

Experience

Minimum 6 months hospitality, general office, accounts receivable or customer service experience.

 

Job Details

Reference # 15180
Posted on 13 Jul 2018
Closes on
Location(s) Pensacola, FL
Department Rooms
Career level Hourly
Hours/Status Full-time (Hourly Regular)
Pay range ($low)
Pay range ($high)
More details (document)
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