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General Manager - Courtyard Memphis East/Bill Morris Parkway - Memphis, TN 20722 https://a1.snaphire.com/job?jobmc=20722GOOGLE https://a1.snaphire.com/job?jobmc=20722GOOGLE
Careers at NHG - Courtyard Memphis East/Bill Morris Parkway NHG - Courtyard Memphis East/Bill Morris Parkway
Salary:
75000.0 80000.0 YEAR
USD

Location: Memphis, TN 3076 Kirby Parkway Memphis TN 38115 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Administration & General
Career Level: Executive
Work Hours: Full-time (Salaried)

Date Posted: 25 Mar 2019

Valid Through: 30 Apr 2019 01:00

***NAPLES HOTEL GROUP IS LOOKING FOR OUTSTANDING LEADERS TO JOIN OUR WINNING TEAM***

If you are passionate about taking care of guests, driven to be the best, and want to work for a company that cares about their associates, then you have found a home!

What's it like to work with NHG? 

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. 

We are looking for an individual that can motivate people and build a team of professionals that want to belong to something great.  This individual will have the expertise to train, develop and grow an environment that people want to be part of, and will create a great experience for not only their team members but also our guests.

 

Job Responsibilities: 

  1. Develop short term and long term financial and operational plans for the hotel which support the overall objectives of the company. Prepare the annual hotel budget.
  2. Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action.
  3. Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action.
  4. Implement and maintain local and national sales/marketing programs.
  5. Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations.
  6. Establish and maintain applicable preventative maintenance programs to protect the physical assets of the hotel.
  7. Maintain a security function to protect the assets of the hotel and the personal safety of employees and guests.
  8. Implement/maintain two-way communication systems that cross departmental lines to reach all employees.
  9. Develop new programs which result in an increased level of guest satisfaction and operational excellence.
  10. Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations.
  11. Reward employees who meet or exceed guest expectations.
  12. Other duties as assigned.

Job Skills:

  1. Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
  2. Ability to exercise excellent communication, presentation, organization, time management and listening skills.
  3. Ability to use analytical skills for measuring business potential and value to the hotel.
  4. Ability to successfully interact with all levels of customers and hotel management.

Job Qualifications: 

Education

Bachelors degree in Hotel Management.

 Experience

  • Hotel General Manager - 2 Years
  • Marriott Experience - 1 Year 
  • F&B Experience - 1 Year
  • Possess a valid driver's license

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K Retirement Plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Sick PTO

General Manager - Courtyard Memphis East/Bill Morris Parkway - Memphis, TN

***NAPLES HOTEL GROUP IS LOOKING FOR OUTSTANDING LEADERS TO JOIN OUR WINNING TEAM***

If you are passionate about taking care of guests, driven to be the best, and want to work for a company that cares about their associates, then you have found a home!

What's it like to work with NHG? 

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. 

We are looking for an individual that can motivate people and build a team of professionals that want to belong to something great.  This individual will have the expertise to train, develop and grow an environment that people want to be part of, and will create a great experience for not only their team members but also our guests.

 

Job Responsibilities: 

  1. Develop short term and long term financial and operational plans for the hotel which support the overall objectives of the company. Prepare the annual hotel budget.
  2. Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action.
  3. Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action.
  4. Implement and maintain local and national sales/marketing programs.
  5. Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations.
  6. Establish and maintain applicable preventative maintenance programs to protect the physical assets of the hotel.
  7. Maintain a security function to protect the assets of the hotel and the personal safety of employees and guests.
  8. Implement/maintain two-way communication systems that cross departmental lines to reach all employees.
  9. Develop new programs which result in an increased level of guest satisfaction and operational excellence.
  10. Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations.
  11. Reward employees who meet or exceed guest expectations.
  12. Other duties as assigned.

Job Skills:

  1. Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
  2. Ability to exercise excellent communication, presentation, organization, time management and listening skills.
  3. Ability to use analytical skills for measuring business potential and value to the hotel.
  4. Ability to successfully interact with all levels of customers and hotel management.

Job Qualifications: 

Education

Bachelors degree in Hotel Management.

 Experience

  • Hotel General Manager - 2 Years
  • Marriott Experience - 1 Year 
  • F&B Experience - 1 Year
  • Possess a valid driver's license

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K Retirement Plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Sick PTO

Job Details

Reference # 20722
Posted on 25 Mar 2019
Closes on 30 Apr 2019 01:00
Location(s) Memphis, TN
Department Administration & General
Career level Executive
Hours/Status Full-time (Salaried)
Pay range ($low)
Pay range ($high)
More details (document)
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