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Operations Supervisor - Plant City, FL 20924 https://a1.snaphire.com/job?jobmc=20924GOOGLE https://a1.snaphire.com/job?jobmc=20924GOOGLE
Careers at NHG - Hampton Inn - Plant City, FL NHG - Hampton Inn - Plant City, FL
Salary:
11.5 15.3 HOUR
USD

Location: Plant City, FL 2702 Thonotosassa Rd Plant City FL 33563 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Administration & General
Career Level: Hourly
Work Hours: Full-time (Hourly Regular)

Date Posted: 07 Apr 2019

Valid Through:

What's it like to work with NHG? 

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. 

Job Purpose:  

To maintain the rooms, engineering and security departments of the hotel, maintaining established revenue, cost and quality standards.  To act as liaison between General Manager and department managers.  To meet or exceed hotel budget, guest satisfaction guidelines and franchisee expectations.

Job Responsibilities: 

  1. Oversees development of new programs that result in an increased level of guest satisfaction and operational excellence.  Receives and responds to guest complaints in a timely manner.
  2. Ensure that daily inventory is managed to maximize all potential room revenue and ensure that budgeted room revenues are met.
  3. Generate an atmosphere that provides security and safety for all internal and external guests.
  4. Establish and maintain cost control systems for all rooms-related inventories.  Participate in the development of short term and long term financial and operational plans for the hotel.
  5. Supervise an ongoing maintenance program, which includes the internal and external areas of the hotel.  Readily meets all financial obligations and safety regulations.
  6. Monitor and maintain the property specific cleanliness guidelines.
  7. Oversee transient & package advertising opportunities and ensures hotel participation in brand specific programs.
  8. Ensure high associate morale by rewarding team members who meet or exceed guest expectations.
  9. Oversee implementation and development of all training programs.
  10. Maintain compliance with all local, state and federal laws and regulations, directly involved with all hiring and disciplinary decisions.
  11. Other duties as assigned.

Job Skills:

  1. Computer skills including word processing, spreadsheets & familiarity with brand specific Property Mgmt Systems.
  2. Excellent communication, presentation and listening skills.
  3. Ability to read and interpret business records and statistical reports.
  4. Ability to use mathematical skills to interpret financial information and prepare budgets.
  5. Ability to analyze and interpret policies established by administrators.
  6. Ability to make decisions based on production reports and similar facts, your own experience, and personal opinion.

Operations Supervisor - Plant City, FL

What's it like to work with NHG? 

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. 

Job Purpose:  

To maintain the rooms, engineering and security departments of the hotel, maintaining established revenue, cost and quality standards.  To act as liaison between General Manager and department managers.  To meet or exceed hotel budget, guest satisfaction guidelines and franchisee expectations.

Job Responsibilities: 

  1. Oversees development of new programs that result in an increased level of guest satisfaction and operational excellence.  Receives and responds to guest complaints in a timely manner.
  2. Ensure that daily inventory is managed to maximize all potential room revenue and ensure that budgeted room revenues are met.
  3. Generate an atmosphere that provides security and safety for all internal and external guests.
  4. Establish and maintain cost control systems for all rooms-related inventories.  Participate in the development of short term and long term financial and operational plans for the hotel.
  5. Supervise an ongoing maintenance program, which includes the internal and external areas of the hotel.  Readily meets all financial obligations and safety regulations.
  6. Monitor and maintain the property specific cleanliness guidelines.
  7. Oversee transient & package advertising opportunities and ensures hotel participation in brand specific programs.
  8. Ensure high associate morale by rewarding team members who meet or exceed guest expectations.
  9. Oversee implementation and development of all training programs.
  10. Maintain compliance with all local, state and federal laws and regulations, directly involved with all hiring and disciplinary decisions.
  11. Other duties as assigned.

Job Skills:

  1. Computer skills including word processing, spreadsheets & familiarity with brand specific Property Mgmt Systems.
  2. Excellent communication, presentation and listening skills.
  3. Ability to read and interpret business records and statistical reports.
  4. Ability to use mathematical skills to interpret financial information and prepare budgets.
  5. Ability to analyze and interpret policies established by administrators.
  6. Ability to make decisions based on production reports and similar facts, your own experience, and personal opinion.

Job Details

Reference # 20924
Posted on 07 Apr 2019
Closes on
Location(s) Plant City, FL
Department Administration & General
Career level Hourly
Hours/Status Full-time (Hourly Regular)
Pay range ($low)
Pay range ($high)
More details (document)
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