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General Manager - Jacksonville, FL 22365 https://a1.snaphire.com/job?jobmc=22365GOOGLE https://a1.snaphire.com/job?jobmc=22365GOOGLE
Careers at NHG - Naples Hotel Group Corporate NHG - Naples Hotel Group Corporate
Salary:
YEAR
USD

Location: Jacksonville, FL Jacksonville FL USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Administration & General
Career Level: Executive
Work Hours: Full-time (Salaried)

Date Posted: 28 Jun 2019

Valid Through:

Benefits for full-time associates:

  • Earn 2 weeks of vacation time in your first year
  • Start earning vacation time right away, no waiting
  • Earn 4 sick days/year
  • Holiday pay
  • Medical, dental, and vision insurance plan options
  • Short term disability, long term disability, life insurance
  • 401k with company match
  • Discounts on hotel rooms
  • Direct deposit

Get to know us!  Facebook   Instagram    Twitter    LinkedIn  

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. 

General Manager:

We are looking for an individual that can motivate people and build a team of professionals that want to belong to something great.  This individual will have the expertise to train, develop and grow an environment that people want to be part of, and will create a great experience for not only their team members but also our guests.

 

Job Responsibilities: 

  1. Develop short term and long term financial and operational plans for the hotel which support the overall objectives of the company. Prepare the annual hotel budget.
  2. Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action.
  3. Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action.
  4. Implement and maintain local and national sales/marketing programs.
  5. Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations.
  6. Establish and maintain applicable preventative maintenance programs to protect the physical assets of the hotel.
  7. Maintain a security function to protect the assets of the hotel and the personal safety of employees and guests.
  8. Implement/maintain two-way communication systems that cross departmental lines to reach all employees.
  9. Develop new programs which result in an increased level of guest satisfaction and operational excellence.
  10. Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations.
  11. Reward employees who meet or exceed guest expectations.
  12. Other duties as assigned.

Job Skills:

  1. Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
  2. Ability to exercise excellent communication, presentation, organization, time management and listening skills.
  3. Ability to use analytical skills for measuring business potential and value to the hotel.
  4. Ability to successfully interact with all levels of customers and hotel management.

Job Qualifications: 

Education

Bachelors degree in Hotel Management.

Experience

Minimum 2 years experience as an AGM or GM. 3 years hotel operations experience in a supervisory capacity.  2 years experience with Hilton or Mariott brand or similar. 

Licenses/Certifications

Possess a valid driver's license and be able to drive to customer appointments.

General Manager - Jacksonville, FL

Benefits for full-time associates:

  • Earn 2 weeks of vacation time in your first year
  • Start earning vacation time right away, no waiting
  • Earn 4 sick days/year
  • Holiday pay
  • Medical, dental, and vision insurance plan options
  • Short term disability, long term disability, life insurance
  • 401k with company match
  • Discounts on hotel rooms
  • Direct deposit

Get to know us!  Facebook   Instagram    Twitter    LinkedIn  

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. 

General Manager:

We are looking for an individual that can motivate people and build a team of professionals that want to belong to something great.  This individual will have the expertise to train, develop and grow an environment that people want to be part of, and will create a great experience for not only their team members but also our guests.

 

Job Responsibilities: 

  1. Develop short term and long term financial and operational plans for the hotel which support the overall objectives of the company. Prepare the annual hotel budget.
  2. Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action.
  3. Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action.
  4. Implement and maintain local and national sales/marketing programs.
  5. Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations.
  6. Establish and maintain applicable preventative maintenance programs to protect the physical assets of the hotel.
  7. Maintain a security function to protect the assets of the hotel and the personal safety of employees and guests.
  8. Implement/maintain two-way communication systems that cross departmental lines to reach all employees.
  9. Develop new programs which result in an increased level of guest satisfaction and operational excellence.
  10. Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations.
  11. Reward employees who meet or exceed guest expectations.
  12. Other duties as assigned.

Job Skills:

  1. Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
  2. Ability to exercise excellent communication, presentation, organization, time management and listening skills.
  3. Ability to use analytical skills for measuring business potential and value to the hotel.
  4. Ability to successfully interact with all levels of customers and hotel management.

Job Qualifications: 

Education

Bachelors degree in Hotel Management.

Experience

Minimum 2 years experience as an AGM or GM. 3 years hotel operations experience in a supervisory capacity.  2 years experience with Hilton or Mariott brand or similar. 

Licenses/Certifications

Possess a valid driver's license and be able to drive to customer appointments.

Job Details

Reference # 22365
Posted on 28 Jun 2019
Closes on
Location(s) Jacksonville, FL
Department Administration & General
Career level Executive
Hours/Status Full-time (Salaried)
Pay range ($low)
Pay range ($high)
More details (document)
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