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Front Desk Coordinator - Ocean City, MD 22581 https://a1.snaphire.com/job?jobmc=22581GOOGLE https://a1.snaphire.com/job?jobmc=22581GOOGLE
Careers at BWDC - Commander Hotel BWDC - Commander Hotel
Salary:
11.25 HOUR
USD

Location: Ocean City, MD 1401 Atlantic Avenue Ocean City MD 21842 USA

Type of employment : OTHER

Industry: Hospitality
Department: Administration & General
Career Level: Hourly
Work Hours: Full-time (Hourly Temp)

Date Posted: 11 Jul 2019

Valid Through:

Be the shining light that sets our guests experience on the right foot from the moment they arrive.  These exceptional guests service providers assists guests through the reservation and check-in process providing exceptional service, friendly demeanor and attitude of helpfulness through the entire process.  These spotlight individuals provide support and assistance to our guests throughout the stay.  Going the extra mile for a smile is the norm in this role! 

Essential Responsibilities:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Efficiently and professional operate all features at the front desk and guest service station, including taking reservations, checking guests in and out from their stay, handling site charges or rental fees with guests, addressing issues or concerns appropriately.
  • Use the Blue Water Way to provide an impactful guest interaction from phone handling to face to face guest interactions
  • Support concierge department through helpfulness and supportive guest relations including directing guests, answering questions or assisting in making arrangements to support their stay at the property
  • Follow daily procedure for opening and closing of guest service center including ensuring a clean and orderly guest service center and environment
  • Follow proper cash handling procedures including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with guest's signature, writing information on daily room charge ledger and handing the ledger to the Front Desk and dropping cash at close of shift.
  • Ensures the property is clean, orderly, well manicured and guest ready at all times.
  • Performs other duties as assigned.
  • Provides regular and reliable attendance.

Job Qualifications:

  • High school diploma or GED equivalent
  • 1-3 years of front desk, reservations or customer service oriented role

Success Factors:

  • Must be enthusiastic, upbeat and energetic
  • Strong attention to detail
  • Ability to work a diverse work schedule to include weekends, holidays, and evening hours.
  • Must work well under pressure and high-stress situations
  • Must be able to effectively use computers and technologies including answering the phones, using computers, copiers, fax machines as well as credit card or cash machines
  • Excellent communication skills

Physical Demands


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear, use a telephone and have dexterity to operate a computer and various systems. This position requires standing for long periods of time. 

 

Blue Water Hospitality is committed to the principles of equal employment opportunity and is committed to make employment decisions based on merit. We are committed to complying with all Federal, State and local laws providing for equal employment opportunities, as well as all laws related to terms and conditions of employment.

Front Desk Coordinator - Ocean City, MD

Be the shining light that sets our guests experience on the right foot from the moment they arrive.  These exceptional guests service providers assists guests through the reservation and check-in process providing exceptional service, friendly demeanor and attitude of helpfulness through the entire process.  These spotlight individuals provide support and assistance to our guests throughout the stay.  Going the extra mile for a smile is the norm in this role! 

Essential Responsibilities:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Efficiently and professional operate all features at the front desk and guest service station, including taking reservations, checking guests in and out from their stay, handling site charges or rental fees with guests, addressing issues or concerns appropriately.
  • Use the Blue Water Way to provide an impactful guest interaction from phone handling to face to face guest interactions
  • Support concierge department through helpfulness and supportive guest relations including directing guests, answering questions or assisting in making arrangements to support their stay at the property
  • Follow daily procedure for opening and closing of guest service center including ensuring a clean and orderly guest service center and environment
  • Follow proper cash handling procedures including collecting monies, room/site charging, logging the money into the computer program, obtaining and distributing a receipt with guest's signature, writing information on daily room charge ledger and handing the ledger to the Front Desk and dropping cash at close of shift.
  • Ensures the property is clean, orderly, well manicured and guest ready at all times.
  • Performs other duties as assigned.
  • Provides regular and reliable attendance.

Job Qualifications:

  • High school diploma or GED equivalent
  • 1-3 years of front desk, reservations or customer service oriented role

Success Factors:

  • Must be enthusiastic, upbeat and energetic
  • Strong attention to detail
  • Ability to work a diverse work schedule to include weekends, holidays, and evening hours.
  • Must work well under pressure and high-stress situations
  • Must be able to effectively use computers and technologies including answering the phones, using computers, copiers, fax machines as well as credit card or cash machines
  • Excellent communication skills

Physical Demands


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear, use a telephone and have dexterity to operate a computer and various systems. This position requires standing for long periods of time. 

 

Blue Water Hospitality is committed to the principles of equal employment opportunity and is committed to make employment decisions based on merit. We are committed to complying with all Federal, State and local laws providing for equal employment opportunities, as well as all laws related to terms and conditions of employment.

Job Details

Reference # 22581
Posted on 11 Jul 2019
Closes on
Location(s) Ocean City, MD
Department Administration & General
Career level Hourly
Hours/Status Full-time (Hourly Temp)
Pay range ($low)
Pay range ($high)
More details (document)
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