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Senior Sales Manager (Base Compensation $55,000-$60,000) - Memphis, TN 23084 https://a1.snaphire.com/job?jobmc=23084GOOGLE https://a1.snaphire.com/job?jobmc=23084GOOGLE
Careers at NHG - Courtyard Memphis East/Bill Morris Parkway NHG - Courtyard Memphis East/Bill Morris Parkway
Salary:

Location: Memphis, TN 38115 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Sales & Marketing
Career Level: Management
Work Hours: Full-time (Salaried)

Date Posted: 01 Aug 2019

Valid Through:

Benefits for full-time associates:

  • 2 weeks of vacation pay your first year
  • 4 sick days/year
  • 2 hours paid volunteer time/month
  • Holiday pay
  • Medical, dental, and vision insurance plan options
  • Short term disability, long term disability, and life insurance plan options
  • 401k retirement plan with company match
  • Discounts on hotel rooms worldwide
  • Direct deposit payroll

 

Get to know us!  Facebook   Instagram    Twitter    LinkedIn

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement.

 

Overview:

The Senior Sales Manager is directly responsible for group sales, creating exposure, acquiring and maintaining National and Local Corporate accounts. The desired candidate must be well organized, detailed, energetic, and highly motivated to continually network for new business. The Senior Sales Manager will work intimately with the General Manager of the hotel and will report directly to the Regional Director of Sales.

 

Responsibilities:

  • Streamline the day-to-day sales activities to reach revenue and RevPar index goal while maintaining company standards for guest satisfaction.
  • Generate group and/or corporate leads through internet prospecting, networking, and telemarketing
  • Participate in weekly/monthly/quarterly/annual meetings
  • Responsible for handling group sales inquiries and coordinating departmental communications for incoming arrivals. Take booking inquiry information via phone/email and prepare proper paperwork
  • Handle individual reservations for clients/groups as needed. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction
  • Assist customers with plans for meetings, as well as scheduling and monitoring meeting functions
  • Confidently conduct property tours with clear communication of hotels' amenities
  • Assist with follow-up on rooming lists, direct bill, and other logistical requirements for previously booked business
  • Ensure the prompt servicing of groups and accounts. Assist with major group check-ins as needed
  • Follow consistent sales office procedures by updating account database; record account activity, call reports, traces, and history in SalesPro
  • Update BT Volume Report and GRC, Group Rooms Control Log by due date
  • Generate guest room revenue for the hotel by booking inquire business (rate guidelines will be provided)
  • Generate meeting room revenue for the hotel by booking inquire business (rate guidelines will be provided)
  • Cross train with other departments and may be required to perform such task on a periodic basis
  • Participate in company sales blitzes on a regular basis
  • Attend company meetings to exchange product information and coordinate work activities with other department
  • Represent the hotel in public affairs in the surrounding community and in the hospitality community in your region
  • Overall Guest Satisfaction is of highest priority! This associate must follow all guidelines and training set forth by management and the hotel specific brand.

Qualifications:

  • Four-year degree or equivalent experience
  • 3-5 years of Sales experience preferably in hospitality
  • Hours Required: this is a salaried position, 45-50 hours per week is required
  • Available to meet guests outside the scope of regular business hours
  • Well organized and detail oriented
  • Must be able to work independently and multi-task, prioritizing as appropriate
  • Must have the ability to communicate issues and concerns at all levels of the organization
  • Working knowledge and experience using Microsoft Office products including Word, Excel, and Outlook
  • Must be able to scan and assess competitive arena to refine/improve customer value proposition

Senior Sales Manager (Base Compensation $55,000-$60,000) - Memphis, TN

Benefits for full-time associates:

  • 2 weeks of vacation pay your first year
  • 4 sick days/year
  • 2 hours paid volunteer time/month
  • Holiday pay
  • Medical, dental, and vision insurance plan options
  • Short term disability, long term disability, and life insurance plan options
  • 401k retirement plan with company match
  • Discounts on hotel rooms worldwide
  • Direct deposit payroll

 

Get to know us!  Facebook   Instagram    Twitter    LinkedIn

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement.

 

Overview:

The Senior Sales Manager is directly responsible for group sales, creating exposure, acquiring and maintaining National and Local Corporate accounts. The desired candidate must be well organized, detailed, energetic, and highly motivated to continually network for new business. The Senior Sales Manager will work intimately with the General Manager of the hotel and will report directly to the Regional Director of Sales.

 

Responsibilities:

  • Streamline the day-to-day sales activities to reach revenue and RevPar index goal while maintaining company standards for guest satisfaction.
  • Generate group and/or corporate leads through internet prospecting, networking, and telemarketing
  • Participate in weekly/monthly/quarterly/annual meetings
  • Responsible for handling group sales inquiries and coordinating departmental communications for incoming arrivals. Take booking inquiry information via phone/email and prepare proper paperwork
  • Handle individual reservations for clients/groups as needed. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction
  • Assist customers with plans for meetings, as well as scheduling and monitoring meeting functions
  • Confidently conduct property tours with clear communication of hotels' amenities
  • Assist with follow-up on rooming lists, direct bill, and other logistical requirements for previously booked business
  • Ensure the prompt servicing of groups and accounts. Assist with major group check-ins as needed
  • Follow consistent sales office procedures by updating account database; record account activity, call reports, traces, and history in SalesPro
  • Update BT Volume Report and GRC, Group Rooms Control Log by due date
  • Generate guest room revenue for the hotel by booking inquire business (rate guidelines will be provided)
  • Generate meeting room revenue for the hotel by booking inquire business (rate guidelines will be provided)
  • Cross train with other departments and may be required to perform such task on a periodic basis
  • Participate in company sales blitzes on a regular basis
  • Attend company meetings to exchange product information and coordinate work activities with other department
  • Represent the hotel in public affairs in the surrounding community and in the hospitality community in your region
  • Overall Guest Satisfaction is of highest priority! This associate must follow all guidelines and training set forth by management and the hotel specific brand.

Qualifications:

  • Four-year degree or equivalent experience
  • 3-5 years of Sales experience preferably in hospitality
  • Hours Required: this is a salaried position, 45-50 hours per week is required
  • Available to meet guests outside the scope of regular business hours
  • Well organized and detail oriented
  • Must be able to work independently and multi-task, prioritizing as appropriate
  • Must have the ability to communicate issues and concerns at all levels of the organization
  • Working knowledge and experience using Microsoft Office products including Word, Excel, and Outlook
  • Must be able to scan and assess competitive arena to refine/improve customer value proposition

Job Details

Reference # 23084
Posted on 01 Aug 2019
Closes on
Location(s) Memphis, TN
Department Sales & Marketing
Career level Management
Hours/Status Full-time (Salaried)
Pay range ($low)
Pay range ($high)
More details (document)
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