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Director of Operations - Jamaica, NY 26340 https://a1.snaphire.com/job?jobmc=26340GOOGLE https://a1.snaphire.com/job?jobmc=26340GOOGLE
Careers at MRM - 16060 Hampton Inn JFK Hampton Inn JFK
Salary:

Location: Jamaica, NY 11436 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Administration & General
Career Level: Salaried, Management
Work Hours: Full-time (Salaried)

Date Posted: 16 Jan 2020

Valid Through: 01 Feb 2020 03:00

Job Purpose:  To maintain oversight of the front office, housekeeping, food & beverage, engineering/security departments of the hotel, maintaining established revenue, cost and quality standards.  To act as liaison between General Manager and department managers.  To meet or exceed hotel budget, guest satisfaction guidelines and franchisee expectations.

Job Responsibilities: 

  1. Oversees development of new programs that result in an increased level of guest satisfaction and operational excellence.  Receives and responds to guest complaints in a timely manner.
  2. Ensure that daily inventory is managed to maximize all potential room revenue and ensure that budgeted room revenues are met.
  3. Generate an atmosphere that provides security and safety for all internal and external guests.
  4. Establish and maintain cost control systems for all rooms-related inventories.  Participate in the development of short term and long term financial and operational plans for the hotel.
  5. Supervise an ongoing maintenance program, which includes the internal and external areas of the hotel.  Readily meets all financial obligations and safety regulations.
  6. Monitor and maintain the property specific cleanliness guidelines.
  7. Oversee transient & package advertising opportunities and ensures hotel participation in brand specific programs.
  8. Ensure high associate morale by rewarding team members who meet or exceed guest expectations.
  9. Oversee implementation and development of all training programs.
  10. Maintain compliance with all local, state and federal laws and regulations, directly involved with all hiring and disciplinary decisions.
  11. Other duties as assigned.

Job Skills:

  1. Computer skills including word processing, spreadsheets & familiarity with brand specific Property Mgmt Systems.
  2. Excellent communication, presentation and listening skills.
  3. Ability to read and interpret business records and statistical reports.
  4. Ability to use mathematical skills to interpret financial information and prepare budgets.
  5. Ability to analyze and interpret policies established by administrators.
  6. Ability to make decisions based on production reports and similar facts, your own experience, and personal opinion.

 

Job Qualifications: 

Education

Bachelors Degree in Hotel Management, Business or a related field

Experience

2 years supervisory experience in operations with 2 years line level operations experience, and 2 years of direct sales or retail trade experience; OR, an equivalent combination of educ. & exp.

Licenses/Certifications

FSD/FLSD

Director of Operations - Jamaica, NY

Job Purpose:  To maintain oversight of the front office, housekeeping, food & beverage, engineering/security departments of the hotel, maintaining established revenue, cost and quality standards.  To act as liaison between General Manager and department managers.  To meet or exceed hotel budget, guest satisfaction guidelines and franchisee expectations.

Job Responsibilities: 

  1. Oversees development of new programs that result in an increased level of guest satisfaction and operational excellence.  Receives and responds to guest complaints in a timely manner.
  2. Ensure that daily inventory is managed to maximize all potential room revenue and ensure that budgeted room revenues are met.
  3. Generate an atmosphere that provides security and safety for all internal and external guests.
  4. Establish and maintain cost control systems for all rooms-related inventories.  Participate in the development of short term and long term financial and operational plans for the hotel.
  5. Supervise an ongoing maintenance program, which includes the internal and external areas of the hotel.  Readily meets all financial obligations and safety regulations.
  6. Monitor and maintain the property specific cleanliness guidelines.
  7. Oversee transient & package advertising opportunities and ensures hotel participation in brand specific programs.
  8. Ensure high associate morale by rewarding team members who meet or exceed guest expectations.
  9. Oversee implementation and development of all training programs.
  10. Maintain compliance with all local, state and federal laws and regulations, directly involved with all hiring and disciplinary decisions.
  11. Other duties as assigned.

Job Skills:

  1. Computer skills including word processing, spreadsheets & familiarity with brand specific Property Mgmt Systems.
  2. Excellent communication, presentation and listening skills.
  3. Ability to read and interpret business records and statistical reports.
  4. Ability to use mathematical skills to interpret financial information and prepare budgets.
  5. Ability to analyze and interpret policies established by administrators.
  6. Ability to make decisions based on production reports and similar facts, your own experience, and personal opinion.

 

Job Qualifications: 

Education

Bachelors Degree in Hotel Management, Business or a related field

Experience

2 years supervisory experience in operations with 2 years line level operations experience, and 2 years of direct sales or retail trade experience; OR, an equivalent combination of educ. & exp.

Licenses/Certifications

FSD/FLSD

Job Details

Reference # 26340
Posted on 16 Jan 2020
Closes on 01 Feb 2020 03:00
Location(s) Jamaica, NY
Department Administration & General
Career level Salaried, Management
Hours/Status Full-time (Salaried)
Pay range ($low)
Pay range ($high)
More details (document)
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