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Sales coordinator - Glen Mills, PA 26841 https://a1.snaphire.com/job?jobmc=26841GOOGLE https://a1.snaphire.com/job?jobmc=26841GOOGLE
Careers at SYN - Staybridge Suites Staybridge Suites
Salary:

Location: Glen Mills, PA 19342 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Sales & Marketing
Career Level: Hourly
Work Hours: Full-time (Hourly Regular)

Date Posted: 06 Feb 2020

Valid Through:

 Job Description

Summary/Objective
The Sales Coordinator is primarily responsible for providing excellent customer service to internal and external customers by providing great administrative support to the sales office and hotel. Hotel Experience is a must.

Essential Duties and Responsibilities

· Schedule and coordinate meetings and special events; greet in-house meeting contact upon arrival and ensure meeting room needs are satisfactory.

· Complete administrative functions for the sales office including but not limited to; respond to incoming calls and reservations, prepare correspondence and sales proposals, prepare sales kits and update sales files

· Conduct sales calls (telemarketing) to generate new sales leads and build relationships in the community.

· Field incoming inquiries for wedding groups, smerfe groups and meeting room needs. Provide hotel information, rates and availability, and secure business when possible.

· Conduct in-house sales tours; qualify needs and secure business when possible.

· Logging of all sales calls into the STS system for the Sales Department.

· Prepare meeting packets & BEO's for weekly management meetings.

· Coordinate inventory and ordering of office supplies and Sales & Marketing collateral.

· Accurately update the function book and coordinate with other departments to ensure great customer service.

· Monitor and update group room blocks. Ensuring deposit and cut-off policies are followed.

· Coordinate arrangements for outside services prior to events.

· Assist in soliciting guest feedback to ensure continued guest satisfaction.

· Comply with all company/hotel standards and policy as established in the employee handbook Secure sales files at the end of each day.

· Attend all hotel meetings and support hotel functions.

  • Respond to all guest requests & follow through to assure satisfactory outcome & compliance
  • Complies with all safety & security policies in accordance with hotel standards.
  • Comply with federal, state and local laws regarding health, safety and alcohol services
  • Support other hotel departments when needed.

· Interacts in a friendly, approachable way to all guests, team members and potential clients, builds relationships to support a strong culture

· Collaborate with all departments to foster an inclusive culture and ensure the success of all team members.

· Complete expense reports and other assigned paperwork in an accurate and timely manner.

  • Develop/maintain knowledge of market trends, competition and customers.
  • Communicate effectively and genuinely with guests, team members and other departments.
  • Delegate effectively to team members, provide timely and relevant feedback to improve processes and ensure guest satisfaction
  • Complete all other duties as assigned.

Education and/or Experience

  • High School Diploma or Associates Degree preferred.
  • 1-2 years of Sales Experience or Hotel Front Desk Experience a must.
  • Proficient in Microsoft Office Suite and Opera

Job Type: Full-time

Salary: $14.00 to $16.00 /hour

Application QuestionsYou have requested that Indeed ask candidates the following questions:

  • How many years of hotel experience do you have?
  • How many years of sales experience do you have?
  • What is the highest level of education you have completed?
  • Are you authorized to work in the following country: United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?
  • When are you available for an interview or phone screen? Please list 2-3 dates and times or ranges of times.
  • What is your expected salary range?

Sales coordinator - Glen Mills, PA

 Job Description

Summary/Objective
The Sales Coordinator is primarily responsible for providing excellent customer service to internal and external customers by providing great administrative support to the sales office and hotel. Hotel Experience is a must.

Essential Duties and Responsibilities

· Schedule and coordinate meetings and special events; greet in-house meeting contact upon arrival and ensure meeting room needs are satisfactory.

· Complete administrative functions for the sales office including but not limited to; respond to incoming calls and reservations, prepare correspondence and sales proposals, prepare sales kits and update sales files

· Conduct sales calls (telemarketing) to generate new sales leads and build relationships in the community.

· Field incoming inquiries for wedding groups, smerfe groups and meeting room needs. Provide hotel information, rates and availability, and secure business when possible.

· Conduct in-house sales tours; qualify needs and secure business when possible.

· Logging of all sales calls into the STS system for the Sales Department.

· Prepare meeting packets & BEO's for weekly management meetings.

· Coordinate inventory and ordering of office supplies and Sales & Marketing collateral.

· Accurately update the function book and coordinate with other departments to ensure great customer service.

· Monitor and update group room blocks. Ensuring deposit and cut-off policies are followed.

· Coordinate arrangements for outside services prior to events.

· Assist in soliciting guest feedback to ensure continued guest satisfaction.

· Comply with all company/hotel standards and policy as established in the employee handbook Secure sales files at the end of each day.

· Attend all hotel meetings and support hotel functions.

  • Respond to all guest requests & follow through to assure satisfactory outcome & compliance
  • Complies with all safety & security policies in accordance with hotel standards.
  • Comply with federal, state and local laws regarding health, safety and alcohol services
  • Support other hotel departments when needed.

· Interacts in a friendly, approachable way to all guests, team members and potential clients, builds relationships to support a strong culture

· Collaborate with all departments to foster an inclusive culture and ensure the success of all team members.

· Complete expense reports and other assigned paperwork in an accurate and timely manner.

  • Develop/maintain knowledge of market trends, competition and customers.
  • Communicate effectively and genuinely with guests, team members and other departments.
  • Delegate effectively to team members, provide timely and relevant feedback to improve processes and ensure guest satisfaction
  • Complete all other duties as assigned.

Education and/or Experience

  • High School Diploma or Associates Degree preferred.
  • 1-2 years of Sales Experience or Hotel Front Desk Experience a must.
  • Proficient in Microsoft Office Suite and Opera

Job Type: Full-time

Salary: $14.00 to $16.00 /hour

Application QuestionsYou have requested that Indeed ask candidates the following questions:

  • How many years of hotel experience do you have?
  • How many years of sales experience do you have?
  • What is the highest level of education you have completed?
  • Are you authorized to work in the following country: United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?
  • When are you available for an interview or phone screen? Please list 2-3 dates and times or ranges of times.
  • What is your expected salary range?

Job Details

Reference # 26841
Posted on 06 Feb 2020
Closes on
Location(s) Glen Mills, PA
Department Sales & Marketing
Career level Hourly
Hours/Status Full-time (Hourly Regular)
Pay range ($low)
Pay range ($high)
More details (document)
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