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Sales Manager - Memphis, TN 26987 https://a1.snaphire.com/job?jobmc=26987GOOGLE https://a1.snaphire.com/job?jobmc=26987GOOGLE
Careers at NHG - Courtyard Memphis East/Bill Morris Parkway Courtyard Memphis East/Bill Morris Parkway
Salary:

Location: Memphis, TN USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Sales & Marketing
Career Level: Management
Work Hours: Full-time (Salaried)

Date Posted: 13 Feb 2020

Valid Through:

Benefits for full-time associates: 

  • Salary Range $50,000- $55,000 + 20% Bonus Potential
  • 2 weeks of vacation pay your first year 
  • 4 sick days/year 
  • 2 hours paid volunteer time/month 
  • Holiday pay  
  • Medical, dental, and vision insurance plan options 
  • Short term disability, long term disability, and life insurance plan options 
  • 401k retirement plan with company match 
  • Discounts on hotel rooms worldwide 
  • Direct deposit payroll 

Get to know us!  Facebook   Instagram    Twitter    LinkedIn  

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. 

 

Overview: 

The Sales Manager is directly responsible for group sales, creating exposure, acquiring and maintaining National and Local Corporate accounts. The desired candidate must be well organized, detailed, energetic, and highly motivated to continually network for new business. The Sales Manager will work intimately with the General Manager of the hotel and will report directly to the Regional Director of Sales. 

 

Responsibilities: 

  • Streamline the day-to-day sales activities to reach revenue and RevPar index goal while maintaining company standards for guest satisfaction. 
  • Generate group and/or corporate leads through internet prospecting, networking, and telemarketing 
  • Participate in weekly/monthly/quarterly/annual meetings 
  • Responsible for handling group sales inquiries and coordinating departmental communications for incoming arrivals. Take booking inquiry information via phone/email and prepare proper paperwork 
  • Handle individual reservations for clients/groups as needed. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction 
  • Assist customers with plans for meetings, as well as scheduling and monitoring meeting functions 
  • Confidently conduct property tours with clear communication of hotels' amenities 
  • Assist with follow-up on rooming lists, direct bill, and other logistical requirements for previously booked business 
  • Ensure the prompt servicing of groups and accounts. Assist with major group check-ins as needed 
  • Follow consistent sales office procedures by updating account database; record account activity, call reports, traces, and history in SalesPro 
  • Update BT Volume Report and GRC, Group Rooms Control Log by due date 
  • Generate guest room revenue for the hotel by booking inquire business (rate guidelines will be provided) 
  • Generate meeting room revenue for the hotel by booking inquire business (rate guidelines will be provided) 
  • Cross train with other departments and may be required to perform such task on a periodic basis 
  • Participate in company sales blitzes on a regular basis 
  • Attend company meetings to exchange product information and coordinate work activities with other departments 
  • Represent the hotel in public affairs in the surrounding community and in the hospitality community in your region 
  • Greet each guest that you encounter during your shift with a friendly smile.  
  • Ensures uniform and personal appearance are clean and professional. 
  • Follow hotel procedures for reporting and turning in lost and found articles. 
  • Coordinate with other departments as necessary to resolve service requests or problems. 
  • Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information. 
  • Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. 

 

Qualifications: 

  • Four-year degree or equivalent experience 
  • 3-5 years of Sales experience preferably in hospitality 
  • Hours Required: this is a salaried position, 45-50 hours per week is required 
  • Available to meet guests outside the scope of regular business hours 
  • Well organized and detail oriented 
  • Must be able to work independently and multi-task, prioritizing as appropriate 
  • Must have the ability to communicate issues and concerns at all levels of the organization 
  • Working knowledge and experience using Microsoft Office products including Word, Excel, and Outlook 
  • Must be able to scan and assess competitive arena to refine/improve customer value proposition 

Sales Manager - Memphis, TN

Benefits for full-time associates: 

  • Salary Range $50,000- $55,000 + 20% Bonus Potential
  • 2 weeks of vacation pay your first year 
  • 4 sick days/year 
  • 2 hours paid volunteer time/month 
  • Holiday pay  
  • Medical, dental, and vision insurance plan options 
  • Short term disability, long term disability, and life insurance plan options 
  • 401k retirement plan with company match 
  • Discounts on hotel rooms worldwide 
  • Direct deposit payroll 

Get to know us!  Facebook   Instagram    Twitter    LinkedIn  

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. 

 

Overview: 

The Sales Manager is directly responsible for group sales, creating exposure, acquiring and maintaining National and Local Corporate accounts. The desired candidate must be well organized, detailed, energetic, and highly motivated to continually network for new business. The Sales Manager will work intimately with the General Manager of the hotel and will report directly to the Regional Director of Sales. 

 

Responsibilities: 

  • Streamline the day-to-day sales activities to reach revenue and RevPar index goal while maintaining company standards for guest satisfaction. 
  • Generate group and/or corporate leads through internet prospecting, networking, and telemarketing 
  • Participate in weekly/monthly/quarterly/annual meetings 
  • Responsible for handling group sales inquiries and coordinating departmental communications for incoming arrivals. Take booking inquiry information via phone/email and prepare proper paperwork 
  • Handle individual reservations for clients/groups as needed. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction 
  • Assist customers with plans for meetings, as well as scheduling and monitoring meeting functions 
  • Confidently conduct property tours with clear communication of hotels' amenities 
  • Assist with follow-up on rooming lists, direct bill, and other logistical requirements for previously booked business 
  • Ensure the prompt servicing of groups and accounts. Assist with major group check-ins as needed 
  • Follow consistent sales office procedures by updating account database; record account activity, call reports, traces, and history in SalesPro 
  • Update BT Volume Report and GRC, Group Rooms Control Log by due date 
  • Generate guest room revenue for the hotel by booking inquire business (rate guidelines will be provided) 
  • Generate meeting room revenue for the hotel by booking inquire business (rate guidelines will be provided) 
  • Cross train with other departments and may be required to perform such task on a periodic basis 
  • Participate in company sales blitzes on a regular basis 
  • Attend company meetings to exchange product information and coordinate work activities with other departments 
  • Represent the hotel in public affairs in the surrounding community and in the hospitality community in your region 
  • Greet each guest that you encounter during your shift with a friendly smile.  
  • Ensures uniform and personal appearance are clean and professional. 
  • Follow hotel procedures for reporting and turning in lost and found articles. 
  • Coordinate with other departments as necessary to resolve service requests or problems. 
  • Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information. 
  • Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. 

 

Qualifications: 

  • Four-year degree or equivalent experience 
  • 3-5 years of Sales experience preferably in hospitality 
  • Hours Required: this is a salaried position, 45-50 hours per week is required 
  • Available to meet guests outside the scope of regular business hours 
  • Well organized and detail oriented 
  • Must be able to work independently and multi-task, prioritizing as appropriate 
  • Must have the ability to communicate issues and concerns at all levels of the organization 
  • Working knowledge and experience using Microsoft Office products including Word, Excel, and Outlook 
  • Must be able to scan and assess competitive arena to refine/improve customer value proposition 

Job Details

Reference # 26987
Posted on 13 Feb 2020
Closes on
Location(s) Memphis, TN
Department Sales & Marketing
Career level Management
Hours/Status Full-time (Salaried)
Pay range ($low)
Pay range ($high)
More details (document)
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