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Sales Coordinator - Pensacola, FL 27370 https://a1.snaphire.com/job?jobmc=27370GOOGLE https://a1.snaphire.com/job?jobmc=27370GOOGLE
Careers at NHG - Fairfield Inn - Pensacola, FL Fairfield Inn - Pensacola, FL
Salary:

Location: Pensacola, FL USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Sales & Marketing
Career Level: Hourly
Work Hours: Full-time (Hourly Regular)

Date Posted: 06 Mar 2020

Valid Through:

Benefits for full-time associates: 

  • 2 weeks of vacation pay your first year 
  • 4 sick days/year 
  • 2 hours paid volunteer time/month 
  • Holiday pay  
  • Medical, dental, and vision insurance plan options 
  • Short term disability, long term disability, and life insurance plan options 
  • 401k retirement plan with company match 
  • Discounts on hotel rooms worldwide 
  • Direct deposit payroll 

Get to know us!  Facebook   Instagram    Twitter    LinkedIn  

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. 

Overview 

We are seeking a high energy, creative, results-oriented individual to join our dynamic sales team. You will report to the Corporate Director of Sales while working in a fun and upbeat environment where your creative input is valued.  In this position you will receive training on Delphi FDC sales system, Marriott sales tools, and Marsha inventory management.  Responsibilities include conducting property tours, preparing group agreements, inventory management, responding to clients, reporting using Microsoft Office Suite and effective communication with the operations team.

 

Responsibilities 

  • Assist with distribution of directories, location guides, and other printed material to promote the sale of guest rooms 
  • Complete weekly sales activities to assigned hotel (Goals TBD by Regional Director of Sales and VP, Sales & Revenue Management) 
  • Generate group and/or corporate leads through internet prospecting, networking, and telemarketing 
  • Qualify sales leads generated by General Manager and Sales Management Team 
  • Participate in weekly/monthly/quarterly/annual meetings 
  • Send leads to Centralized Sales Team 
  • Assist in training Front Desk Team to sales and revenue management initiatives 
  • Take booking inquiry information via phone/email and prepare proper paperwork 
  • Implement and communicate revenue management reports: IE. Daily Detailed Report, 10 Days RevMax, etc. 
  • Handle individual reservations for clients/groups as needed. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction 
  • Assist customers with plans for meetings, as well as scheduling and monitoring meeting functions 
  • Confidently conduct property tours with clear communication of hotels' amenities 
  • Assist with follow-up on rooming lists, direct bill, and other logistical requirements for previously booked business 
  • Ensure the prompt servicing of groups and accounts. Assist with major group check-ins as needed 
  • Organize, file and retrieve documents in appropriate files/binders to maintain essential records used in the department operation 
  • Follow consistent sales office procedures by updating account database; record account activity, call reports, traces, and history in SalesPro 
  • Update BT Volume Report and GRC, Group Rooms Control Log by due date 
  • Generate guest room revenue for the hotel by booking inquire business (rate guidelines will be provided). 
  • Generate meeting room revenue for the hotel by booking inquire business (rate guidelines will be provided 
  • Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents 
  • Be required to be cross trained with other departments and may be required to perform such task on a periodic basis 
  • Participate in company sales blitzes on a regular basis 
  • Attend company meetings to exchange product information and coordinate work activities with other departments. 
  • Represent the hotel in public affairs in the surrounding community and in the hospitality community in your region. 
  • Greet each guest that you encounter during your shift with a friendly smile.  
  • Ensures uniform and personal appearance are clean and professional. 
  • Follow hotel procedures for reporting and turning in lost and found articles. 
  • Coordinate with other departments as necessary to resolve service requests or problems. 
  • Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information. 
  • Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. 

Qualifications 

  • Excellent oral and written communication skills 
  • Interpersonal and time management skills 
  • Direct sales skills 
  • Guest relation skills 
  • Problem solving/ service recovery skills 
  • Work varied shifts, including weekends and holidays 
  • Strong Microsoft Office skills, specifically Excel 
  • Appropriate professional appearance and demeanor 
  • Passion for excellence and exceeding expectations 
  • Attention to detail and organizational skills are a must 
  • Love to learn 

Sales Coordinator - Pensacola, FL

Benefits for full-time associates: 

  • 2 weeks of vacation pay your first year 
  • 4 sick days/year 
  • 2 hours paid volunteer time/month 
  • Holiday pay  
  • Medical, dental, and vision insurance plan options 
  • Short term disability, long term disability, and life insurance plan options 
  • 401k retirement plan with company match 
  • Discounts on hotel rooms worldwide 
  • Direct deposit payroll 

Get to know us!  Facebook   Instagram    Twitter    LinkedIn  

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. 

Overview 

We are seeking a high energy, creative, results-oriented individual to join our dynamic sales team. You will report to the Corporate Director of Sales while working in a fun and upbeat environment where your creative input is valued.  In this position you will receive training on Delphi FDC sales system, Marriott sales tools, and Marsha inventory management.  Responsibilities include conducting property tours, preparing group agreements, inventory management, responding to clients, reporting using Microsoft Office Suite and effective communication with the operations team.

 

Responsibilities 

  • Assist with distribution of directories, location guides, and other printed material to promote the sale of guest rooms 
  • Complete weekly sales activities to assigned hotel (Goals TBD by Regional Director of Sales and VP, Sales & Revenue Management) 
  • Generate group and/or corporate leads through internet prospecting, networking, and telemarketing 
  • Qualify sales leads generated by General Manager and Sales Management Team 
  • Participate in weekly/monthly/quarterly/annual meetings 
  • Send leads to Centralized Sales Team 
  • Assist in training Front Desk Team to sales and revenue management initiatives 
  • Take booking inquiry information via phone/email and prepare proper paperwork 
  • Implement and communicate revenue management reports: IE. Daily Detailed Report, 10 Days RevMax, etc. 
  • Handle individual reservations for clients/groups as needed. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction 
  • Assist customers with plans for meetings, as well as scheduling and monitoring meeting functions 
  • Confidently conduct property tours with clear communication of hotels' amenities 
  • Assist with follow-up on rooming lists, direct bill, and other logistical requirements for previously booked business 
  • Ensure the prompt servicing of groups and accounts. Assist with major group check-ins as needed 
  • Organize, file and retrieve documents in appropriate files/binders to maintain essential records used in the department operation 
  • Follow consistent sales office procedures by updating account database; record account activity, call reports, traces, and history in SalesPro 
  • Update BT Volume Report and GRC, Group Rooms Control Log by due date 
  • Generate guest room revenue for the hotel by booking inquire business (rate guidelines will be provided). 
  • Generate meeting room revenue for the hotel by booking inquire business (rate guidelines will be provided 
  • Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents 
  • Be required to be cross trained with other departments and may be required to perform such task on a periodic basis 
  • Participate in company sales blitzes on a regular basis 
  • Attend company meetings to exchange product information and coordinate work activities with other departments. 
  • Represent the hotel in public affairs in the surrounding community and in the hospitality community in your region. 
  • Greet each guest that you encounter during your shift with a friendly smile.  
  • Ensures uniform and personal appearance are clean and professional. 
  • Follow hotel procedures for reporting and turning in lost and found articles. 
  • Coordinate with other departments as necessary to resolve service requests or problems. 
  • Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information. 
  • Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. 

Qualifications 

  • Excellent oral and written communication skills 
  • Interpersonal and time management skills 
  • Direct sales skills 
  • Guest relation skills 
  • Problem solving/ service recovery skills 
  • Work varied shifts, including weekends and holidays 
  • Strong Microsoft Office skills, specifically Excel 
  • Appropriate professional appearance and demeanor 
  • Passion for excellence and exceeding expectations 
  • Attention to detail and organizational skills are a must 
  • Love to learn 

Job Details

Reference # 27370
Posted on 06 Mar 2020
Closes on
Location(s) Pensacola, FL
Department Sales & Marketing
Career level Hourly
Hours/Status Full-time (Hourly Regular)
Pay range ($low)
Pay range ($high)
More details (document)
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