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General Manager - Marion, IL 31044 https://a1.snaphire.com/job?jobmc=31044GOOGLE https://a1.snaphire.com/job?jobmc=31044GOOGLE
Careers at MRM - 13628 Hampton Inn Marion Hampton Inn Marion
Salary:

Location: Marion, IL 62959 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Administration & General
Career Level: Management
Work Hours: Full-time (Salaried)

Date Posted: 09 Oct 2020

Valid Through:

M&R Hotel Management is currently looking for a General Manager to join their team, This person will Administer, direct, and control the operations of an 89 Room limited-service brand hotel in the Marion, IL. The GM is Accountable for achieving budgeted revenues/profits while maintaining the operational and service standards prescribed by The Hotel Management company.

RESPONSIBILITIES:

  •  Train associates in the various departments how to perform their job duties to the best of their abilities while in accordance with established objectives, policies, and procedures.
  • Keep "open communication" between managers and associates.
  • Has full knowledge and understanding of our company's handbook, SOP's and processes; Adheres to and enforces those in a fair and consistent manner.
  • Strict adherence and enforcement of our code of business conduct.
  • Provides disciplinary action when, and/or, if necessary.
  • Provides associates with the tools they need to perform their jobs.
  • Takes immediate actions on problems that are encountered in the Hotel.
  • Participates and conducts Weekly Leadership Team meetings, property MOD program, and weekly staff meetings.
  • Promote teamwork and associate morale.
  • Ensure the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed.
  • Ensure accurate records of necessary federal, state, and local reports as required by the applicable laws, franchise SOPs, and Management Company SOPs.
  • Ensure accurate records and reports all OSHA information required by law.
  • Responsible for generating annual hotel budget and monitors period profit and loss statement.
  • Monitors department salary and hourly wage structure.
  • Interviews and hires new personnel.
  • Evaluates assigned staff' performance reviews.
  • Conducts self to reflect the high standards of professionalism 
  • Understand and refers to Standard Operating Procedures.
  • Knows department fire prevention and emergency procedures
  • Follows safety and security procedures and rules.
  • Adheres to all policies and procedures.
  • Project enthusiastic, optimistic, and helpful attitude.
  • Assist other Leadership Team members and/or managers when needed.
  • Each associate will be required to follow the rules as found in the  Hotel Management Handbook.
  • Monitor service trends by speaking with guests and reviewing written guest comment cards and guest tracking information to ensure brand and  Hotel Management service standards are achieved.
  • Resolve all service issues via written communication or phone calls to the complete satisfaction of hotel customers.
  • Recognize associates for demonstrating outstanding service initiatives with guests and fellow associates.
  • Ensure Manager follows up on billing problems.
  • Understand competitive market conditions and communicate this information with the Director of Sales and Revenue.
  • Participate in developing the hotel's direct sales plan/pricing strategy. 
  • Ensure group-meeting arrangements are completed and executed.
  • Investigate lost or turn down business.
  • Represent the hotel in the market and develop relationships with key accounts.
  • Review inventory control and selling strategy daily.
  • Oversee comp rooms and charity donations inquiries.
  • Ensure budgeted revenues and profits are achieved.
  • Ensure accounting policies are in place.
  • Perform hands-on duties as needed to deliver guest services.
  • Ensure meal service meets proper food handling sanitation requirements.
  • Responsible for sanitation standards via monthly inspections guest rooms, public areas, grounds, storage/work areas, and all kitchen areas.

Job Requirements

  •  Bachelor's degree preferred in hotel management or a related field
  •  Excellent computer system skills.
  • Minimum 5 to 10 years of management experience in the hospitality industry, preferably in both Rooms and Food & Beverage.
  • Knowledge with Hilton System  
  • Requires reliable transportation.
  • Local candidates strongly preferred.
  • Able to lift, push, and pull up to 50 lbs
  • Strong work ethic aligned with our core values of integrity, hard work, accountability, collaboration, innovation.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Ability to move throughout the hotel property and continuously perform essential job functions with or without reasonable accommodation.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.
  • Proven team development, and leadership background and ability to manage hourly staff.
  • Experience and knowledge of Sales & Marketing and Revenue
  • Professional image, communicated through demeanor, dress, and communication
  • Available to work when needed, including weekends, holidays and nights depending on staffing needs

General Manager - Marion, IL

M&R Hotel Management is currently looking for a General Manager to join their team, This person will Administer, direct, and control the operations of an 89 Room limited-service brand hotel in the Marion, IL. The GM is Accountable for achieving budgeted revenues/profits while maintaining the operational and service standards prescribed by The Hotel Management company.

RESPONSIBILITIES:

  •  Train associates in the various departments how to perform their job duties to the best of their abilities while in accordance with established objectives, policies, and procedures.
  • Keep "open communication" between managers and associates.
  • Has full knowledge and understanding of our company's handbook, SOP's and processes; Adheres to and enforces those in a fair and consistent manner.
  • Strict adherence and enforcement of our code of business conduct.
  • Provides disciplinary action when, and/or, if necessary.
  • Provides associates with the tools they need to perform their jobs.
  • Takes immediate actions on problems that are encountered in the Hotel.
  • Participates and conducts Weekly Leadership Team meetings, property MOD program, and weekly staff meetings.
  • Promote teamwork and associate morale.
  • Ensure the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed.
  • Ensure accurate records of necessary federal, state, and local reports as required by the applicable laws, franchise SOPs, and Management Company SOPs.
  • Ensure accurate records and reports all OSHA information required by law.
  • Responsible for generating annual hotel budget and monitors period profit and loss statement.
  • Monitors department salary and hourly wage structure.
  • Interviews and hires new personnel.
  • Evaluates assigned staff' performance reviews.
  • Conducts self to reflect the high standards of professionalism 
  • Understand and refers to Standard Operating Procedures.
  • Knows department fire prevention and emergency procedures
  • Follows safety and security procedures and rules.
  • Adheres to all policies and procedures.
  • Project enthusiastic, optimistic, and helpful attitude.
  • Assist other Leadership Team members and/or managers when needed.
  • Each associate will be required to follow the rules as found in the  Hotel Management Handbook.
  • Monitor service trends by speaking with guests and reviewing written guest comment cards and guest tracking information to ensure brand and  Hotel Management service standards are achieved.
  • Resolve all service issues via written communication or phone calls to the complete satisfaction of hotel customers.
  • Recognize associates for demonstrating outstanding service initiatives with guests and fellow associates.
  • Ensure Manager follows up on billing problems.
  • Understand competitive market conditions and communicate this information with the Director of Sales and Revenue.
  • Participate in developing the hotel's direct sales plan/pricing strategy. 
  • Ensure group-meeting arrangements are completed and executed.
  • Investigate lost or turn down business.
  • Represent the hotel in the market and develop relationships with key accounts.
  • Review inventory control and selling strategy daily.
  • Oversee comp rooms and charity donations inquiries.
  • Ensure budgeted revenues and profits are achieved.
  • Ensure accounting policies are in place.
  • Perform hands-on duties as needed to deliver guest services.
  • Ensure meal service meets proper food handling sanitation requirements.
  • Responsible for sanitation standards via monthly inspections guest rooms, public areas, grounds, storage/work areas, and all kitchen areas.

Job Requirements

  •  Bachelor's degree preferred in hotel management or a related field
  •  Excellent computer system skills.
  • Minimum 5 to 10 years of management experience in the hospitality industry, preferably in both Rooms and Food & Beverage.
  • Knowledge with Hilton System  
  • Requires reliable transportation.
  • Local candidates strongly preferred.
  • Able to lift, push, and pull up to 50 lbs
  • Strong work ethic aligned with our core values of integrity, hard work, accountability, collaboration, innovation.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Ability to move throughout the hotel property and continuously perform essential job functions with or without reasonable accommodation.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.
  • Proven team development, and leadership background and ability to manage hourly staff.
  • Experience and knowledge of Sales & Marketing and Revenue
  • Professional image, communicated through demeanor, dress, and communication
  • Available to work when needed, including weekends, holidays and nights depending on staffing needs

Job Details

Reference # 31044
Posted on 09 Oct 2020
Closes on
Location(s) Marion, IL
Department Administration & General
Career level Management
Hours/Status Full-time (Salaried)
Pay range ($low)
Pay range ($high)
More details (document)
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