Upper wrapper goes here...
Guest Services Representative - Glen Mills, PA 32880 https://a1.snaphire.com/job?jobmc=32880GOOGLE https://a1.snaphire.com/job?jobmc=32880GOOGLE
Careers at SYN - Staybridge Suites Staybridge Suites
Salary:

Location: Glen Mills, PA 19342 USA

Type of employment : PART_TIME

Industry: Hospitality
Department: Rooms & Reservations
Career Level: Hourly
Work Hours: Full-time (Hourly Regular), Part-time (Hourly Regular)

Date Posted: 14 Jan 2021

Valid Through: 01 Mar 2021 01:00

Job Purpose:  To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.

Job Responsibilities: 

  1. Greet, register, and assign rooms to guests.  Issue room key and escort instructions to guests as appropriate, without announcing room numbers.
  2. Answer phone and in person inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
  3. Keep records of room availability and guests' accounts using Opera PMS.  May make, confirm and cancel reservations for guests.
  4. Compute bill, collects payment and makes change for guests.  
  5. Date-stamp, sort and rack incoming mail and messages.  Transmit and receive messages using equipment such as telephone, fax copier, scanner and switchboard.
  6. Understand and enforce the hotel company credit policies.  Account for all cash and makes deposits in accordance with hotel and company policies.
  7. Take the initiative to greet guests in a friendly and warm manner by providing remarkable guest experience.
  8. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees.
  9. May make transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box.
  10. Maintain the work area in a professional and organized manner.

Other duties as assigned.

Job Skills: 

  1. Speak clearly and listen carefully.
  2. Use personal judgment and specialized knowledge to give information to people.
  3. Communicate well with many different kinds of people.
  4. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
  5. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.

Job Qualifications: 

Education

HS Diploma or equivalent.

Experience

Minimum 3 months hospitality, general office, accounts receivable or customer service experience.

Licenses/Certifications

N/A

Guest Services Representative - Glen Mills, PA

Job Purpose:  To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.

Job Responsibilities: 

  1. Greet, register, and assign rooms to guests.  Issue room key and escort instructions to guests as appropriate, without announcing room numbers.
  2. Answer phone and in person inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
  3. Keep records of room availability and guests' accounts using Opera PMS.  May make, confirm and cancel reservations for guests.
  4. Compute bill, collects payment and makes change for guests.  
  5. Date-stamp, sort and rack incoming mail and messages.  Transmit and receive messages using equipment such as telephone, fax copier, scanner and switchboard.
  6. Understand and enforce the hotel company credit policies.  Account for all cash and makes deposits in accordance with hotel and company policies.
  7. Take the initiative to greet guests in a friendly and warm manner by providing remarkable guest experience.
  8. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees.
  9. May make transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box.
  10. Maintain the work area in a professional and organized manner.

Other duties as assigned.

Job Skills: 

  1. Speak clearly and listen carefully.
  2. Use personal judgment and specialized knowledge to give information to people.
  3. Communicate well with many different kinds of people.
  4. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
  5. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.

Job Qualifications: 

Education

HS Diploma or equivalent.

Experience

Minimum 3 months hospitality, general office, accounts receivable or customer service experience.

Licenses/Certifications

N/A

Job Details

Reference # 32880
Posted on 14 Jan 2021
Closes on 01 Mar 2021 01:00
Location(s) Glen Mills, PA
Department Rooms & Reservations
Career level Hourly
Hours/Status Full-time (Hourly Regular), Part-time (Hourly Regular)
Pay range ($low)
Pay range ($high)
More details (document)
Lower wrapper goes here...
This site is powered by SnapHire (www.snaphire.com)