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Sales & Events Coordinator - Entry Level - Tampa, FL 35706 https://a1.snaphire.com/job?jobmc=35706GOOGLE https://a1.snaphire.com/job?jobmc=35706GOOGLE
Careers at NHG - TownePlace Suites Tampa East/I-4 TownePlace Suites Tampa East
Salary:

Location: Tampa, FL USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Sales & Marketing
Career Level: Hourly
Work Hours: Full-time (Hourly Regular)

Date Posted: 25 May 2021

Valid Through:

Benefits for full-time associates:

  • 2 weeks of vacation pay your first year
  • 4 sick days/year
  • Holiday pay
  • Medical, dental, and vision insurance plan options
  • Short term disability, long term disability, and life insurance plan options
  • 401k retirement plan
  • Discounts on hotel rooms worldwide
  • Direct deposit payroll

Overview

We are seeking a high-energy, creative, result-oriented individual to join our dynamic team. You will report the Director of Sales while working in a fun and upbeat environment where creative input is valued. Responsibilities include, prospecting for new business via telephone / email, conducting tours of the hotel to prospective clients, joining outside Sales Blitz', entering sales information into Sales CRM (Delphi), daily use of Microsoft Office and effective communication with the Sales & Revenue Team. Other duties include but are not limited to compiling reports, preparing and sending agreements, and responding to current clients and new inquires as directed by the DOS. 

Qualifications

  • Love to learn 
  • Attention to detail and organizational skills 
  • Excellent oral and written communication skills 
  • Strong Microsoft Office skills, specifically Excel & Outlook
  • Interpersonal and time management skills
  • Previous experience in a hotel sales or front desk role preferred
  • Problem solving/ service recovery skills
  • Appropriate professional appearance and demeanor
  • Passion for excellence and exceeding expectations
  • Goal of becoming a Sales Manager or Director of Sales in the future

Job Responsibilities:

  • Assist with distribution of directories, location guides, and other printed material to promote the sale of guest rooms
  • Generate group and/or corporate leads through internet prospecting, networking, and telemarketing
  • Qualify sales leads generated by General Manager and Management Team
  • Send a list of leads to Centralized Sales Team monthly
  • Take booking inquiry information via phone/email and prepare proper paperwork
  • Handle individual reservations for clients/groups as needed. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction
  • Assist customers with plans for meetings, as well as scheduling and monitoring meeting functions
  • Confidently conduct property tours with clear communication of hotels' amenities
  • Assist with follow-up on rooming lists, direct bill, and other logistical requirements for previously booked business
  • Ensure the prompt servicing of groups and accounts. Assist with major group check-ins as needed
  • Organize, file and retrieve documents in appropriate files/binders to maintain essential records used in the department operation
  • Follow consistent sales office procedures by updating account database; record account activity, call reports, traces, and history in SalesPro
  • Update BT Volume Report and GRC, Group Rooms Control Log by due date
  • Generate guest room revenue for the hotel by booking inquire business (rate guidelines will be provided).
  • Generate meeting room revenue for the hotel by booking inquire business (rate guidelines will be provided)
  • Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents.
  • Be required to be cross trained with other departments and may be required to perform such task on a periodic basi
  • Participate in company sales blitzes on a regular basis
  • Attend company meetings to exchange product information and coordinate work activities with other departments.
  • Represent the hotel in public affairs in the surrounding community and in the hospitality community in your region.
  • Overall Guest Satisfaction is of highest priority! This associate must follow all guidelines and training set forth by management and the hotel specific brand.
  • Perform other duties as required or assigned

Sales & Events Coordinator - Entry Level - Tampa, FL

Benefits for full-time associates:

  • 2 weeks of vacation pay your first year
  • 4 sick days/year
  • Holiday pay
  • Medical, dental, and vision insurance plan options
  • Short term disability, long term disability, and life insurance plan options
  • 401k retirement plan
  • Discounts on hotel rooms worldwide
  • Direct deposit payroll

Overview

We are seeking a high-energy, creative, result-oriented individual to join our dynamic team. You will report the Director of Sales while working in a fun and upbeat environment where creative input is valued. Responsibilities include, prospecting for new business via telephone / email, conducting tours of the hotel to prospective clients, joining outside Sales Blitz', entering sales information into Sales CRM (Delphi), daily use of Microsoft Office and effective communication with the Sales & Revenue Team. Other duties include but are not limited to compiling reports, preparing and sending agreements, and responding to current clients and new inquires as directed by the DOS. 

Qualifications

  • Love to learn 
  • Attention to detail and organizational skills 
  • Excellent oral and written communication skills 
  • Strong Microsoft Office skills, specifically Excel & Outlook
  • Interpersonal and time management skills
  • Previous experience in a hotel sales or front desk role preferred
  • Problem solving/ service recovery skills
  • Appropriate professional appearance and demeanor
  • Passion for excellence and exceeding expectations
  • Goal of becoming a Sales Manager or Director of Sales in the future

Job Responsibilities:

  • Assist with distribution of directories, location guides, and other printed material to promote the sale of guest rooms
  • Generate group and/or corporate leads through internet prospecting, networking, and telemarketing
  • Qualify sales leads generated by General Manager and Management Team
  • Send a list of leads to Centralized Sales Team monthly
  • Take booking inquiry information via phone/email and prepare proper paperwork
  • Handle individual reservations for clients/groups as needed. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction
  • Assist customers with plans for meetings, as well as scheduling and monitoring meeting functions
  • Confidently conduct property tours with clear communication of hotels' amenities
  • Assist with follow-up on rooming lists, direct bill, and other logistical requirements for previously booked business
  • Ensure the prompt servicing of groups and accounts. Assist with major group check-ins as needed
  • Organize, file and retrieve documents in appropriate files/binders to maintain essential records used in the department operation
  • Follow consistent sales office procedures by updating account database; record account activity, call reports, traces, and history in SalesPro
  • Update BT Volume Report and GRC, Group Rooms Control Log by due date
  • Generate guest room revenue for the hotel by booking inquire business (rate guidelines will be provided).
  • Generate meeting room revenue for the hotel by booking inquire business (rate guidelines will be provided)
  • Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents.
  • Be required to be cross trained with other departments and may be required to perform such task on a periodic basi
  • Participate in company sales blitzes on a regular basis
  • Attend company meetings to exchange product information and coordinate work activities with other departments.
  • Represent the hotel in public affairs in the surrounding community and in the hospitality community in your region.
  • Overall Guest Satisfaction is of highest priority! This associate must follow all guidelines and training set forth by management and the hotel specific brand.
  • Perform other duties as required or assigned

Job Details

Reference # 35706
Posted on 25 May 2021
Closes on
Location(s) Tampa, FL
Department Sales & Marketing
Career level Hourly
Hours/Status Full-time (Hourly Regular)
Pay range ($low)
Pay range ($high)
More details (document)
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