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Director of Sales & Catering - Terrace Hotel Lakeland, Tapestry Collection by Hilton 46122 https://a1.snaphire.com/job?jobmc=46122GOOGLE https://a1.snaphire.com/job?jobmc=46122GOOGLE
Careers at NHG - Terrace Hotel Terrace Hotel Lakeland, Tapestry Collection by Hilton
Salary:

Location: Lakeland, FL 33801 USA

Type of employment : FULL_TIME

Industry: Hospitality
Department: Sales & Marketing
Career Level: Management
Work Hours: Full-time (Salaried)

Date Posted: 30 Dec 2022

Valid Through:

Terrace Hotel Lakeland Tapestry Collection by Hilton is an elegant urban oasis in the heart of Downtown Lakeland. The 10-story hotel built in 1924, features 88 guest rooms,  an on-site restaurant (The Terrace Grille) and 3,200 sq. ft. of indoor event space. The hotel completed a full renovation in 2021 and joined the Hilton Family of Hotels under its new name the Terrace Hotel Lakeland, Tapestry Collection by Hilton.

The Tapestry Collection brand within Hilton is all about telling the unique story of the hotel. Each Tapestry Collection hotel is different, and we LOVE that! 

Benefits for full-time associates: 

  • Starting Pay: $75,000 base salary
  • 20%, quarterly bonus potential
  • 2 weeks of vacation pay your first year 
  • 4 additional sick days/year 
  • 2 hours paid volunteer time/month (optional)
  • Holiday pay / Time off
  • Medical, dental, and vision insurance plan options 
  • Short term disability, long term disability, and life insurance plan options 
  • 401k retirement plan  
  • Discounts on hotel rooms worldwide 
  • Direct deposit payroll 
  • Opportunity for Career Advancement within our Growing Portfolio

Get to know Naples Hotel Group!  Facebook   Instagram    Twitter    LinkedIn  

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. 

Job Description: As the Director of Sales & Catering you will be tasked with contracting banquets & catering within the hotels banquet space, as well as, group sleeping rooms. Weddings, executive meetings, luncheons and other events will be secured and maintained by the Director of Sales & Catering, along with administrative support from the hotel Sales & Events Coordinator. 

Professional Experience & Qualifications:   

Minimum 2 years of Full-Service hotel or Catering Sales experience

Previous experience planning or selling Weddings & Banquets preferred

Prior experience with Hilton Hotels and Delphi.fdc preferred

Job Responsibilities:

  1. Secure banquets & events upon inquiries from our Weddings & Events sites. Ensure the Operations/Catering Team is aware and prepared for these meetings via weekly BEO Meetings.
  2. Accurately prepare and present RFPs within required timeframe(s) to benefit both the hotel and the client
  3. Prospect for new business using a variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals, etc.
  4. Develop, implement and execute sales action plans.
  5. Develop Targeted Marketing efforts & corresponding annual sales expense budgets in coordination with the Corporate Director of Sales
  6. Manage and maintain accurate and up-to-date CRM (Delphi.fdc)
  7. Negotiate and close contracts that meet the hotel's business objectives. 
  8. Internally communicate client requirements, thereby ensuring all information is accurate between client and hotel staff. 
  9. Coordinate and participate in target market trade shows, expos and sales blitzes.
  10. Conduct competitive analysis and maintain competitor files in order to be able to compete successfully.
  11. Maintain good rapport with local civic groups and companies.
  12. The DOSC may be required to attend events. Schedule availability must be flexible to business needs, including some nights and weekends.
  13. Work closely with the hotel Sales Coordinator whom reports directly to the DOSC.
  14. Other duties as assigned.

Job Skills:

  1. Computer skills to include daily use of Microsoft Word, Excel, Outlook, Teams & Sharepoint. Canva, Delphi.fdc (Salesforce).
  2. Familiarity with brand-specific property management system (Hilton OnQ, R&I, GRO).
  3. Ability to exercise excellent communication, presentation, organization, time management, and listening skills.
  4. Ability to use analytic skills for measuring business potential and value to the hotel.
  5. Outgoing personality to maintain existing client relationships, build new relationships and attend community events to represent the company.

Travel

Candidates must be willing to travel within their community and as needed for company events. Travel expenses are covered by the company. 

Director of Sales & Catering - Terrace Hotel Lakeland, Tapestry Collection by Hilton

Terrace Hotel Lakeland Tapestry Collection by Hilton is an elegant urban oasis in the heart of Downtown Lakeland. The 10-story hotel built in 1924, features 88 guest rooms,  an on-site restaurant (The Terrace Grille) and 3,200 sq. ft. of indoor event space. The hotel completed a full renovation in 2021 and joined the Hilton Family of Hotels under its new name the Terrace Hotel Lakeland, Tapestry Collection by Hilton.

The Tapestry Collection brand within Hilton is all about telling the unique story of the hotel. Each Tapestry Collection hotel is different, and we LOVE that! 

Benefits for full-time associates: 

  • Starting Pay: $75,000 base salary
  • 20%, quarterly bonus potential
  • 2 weeks of vacation pay your first year 
  • 4 additional sick days/year 
  • 2 hours paid volunteer time/month (optional)
  • Holiday pay / Time off
  • Medical, dental, and vision insurance plan options 
  • Short term disability, long term disability, and life insurance plan options 
  • 401k retirement plan  
  • Discounts on hotel rooms worldwide 
  • Direct deposit payroll 
  • Opportunity for Career Advancement within our Growing Portfolio

Get to know Naples Hotel Group!  Facebook   Instagram    Twitter    LinkedIn  

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. 

Job Description: As the Director of Sales & Catering you will be tasked with contracting banquets & catering within the hotels banquet space, as well as, group sleeping rooms. Weddings, executive meetings, luncheons and other events will be secured and maintained by the Director of Sales & Catering, along with administrative support from the hotel Sales & Events Coordinator. 

Professional Experience & Qualifications:   

Minimum 2 years of Full-Service hotel or Catering Sales experience

Previous experience planning or selling Weddings & Banquets preferred

Prior experience with Hilton Hotels and Delphi.fdc preferred

Job Responsibilities:

  1. Secure banquets & events upon inquiries from our Weddings & Events sites. Ensure the Operations/Catering Team is aware and prepared for these meetings via weekly BEO Meetings.
  2. Accurately prepare and present RFPs within required timeframe(s) to benefit both the hotel and the client
  3. Prospect for new business using a variety of methods including phone calls, outside sales calls, attending community functions, internet prospecting, supplier partnerships, trade journals, etc.
  4. Develop, implement and execute sales action plans.
  5. Develop Targeted Marketing efforts & corresponding annual sales expense budgets in coordination with the Corporate Director of Sales
  6. Manage and maintain accurate and up-to-date CRM (Delphi.fdc)
  7. Negotiate and close contracts that meet the hotel's business objectives. 
  8. Internally communicate client requirements, thereby ensuring all information is accurate between client and hotel staff. 
  9. Coordinate and participate in target market trade shows, expos and sales blitzes.
  10. Conduct competitive analysis and maintain competitor files in order to be able to compete successfully.
  11. Maintain good rapport with local civic groups and companies.
  12. The DOSC may be required to attend events. Schedule availability must be flexible to business needs, including some nights and weekends.
  13. Work closely with the hotel Sales Coordinator whom reports directly to the DOSC.
  14. Other duties as assigned.

Job Skills:

  1. Computer skills to include daily use of Microsoft Word, Excel, Outlook, Teams & Sharepoint. Canva, Delphi.fdc (Salesforce).
  2. Familiarity with brand-specific property management system (Hilton OnQ, R&I, GRO).
  3. Ability to exercise excellent communication, presentation, organization, time management, and listening skills.
  4. Ability to use analytic skills for measuring business potential and value to the hotel.
  5. Outgoing personality to maintain existing client relationships, build new relationships and attend community events to represent the company.

Travel

Candidates must be willing to travel within their community and as needed for company events. Travel expenses are covered by the company. 

Job Details

Reference # 46122
Posted on 30 Dec 2022
Closes on
Location(s) Lakeland, FL
Department Sales & Marketing
Career level Management
Hours/Status Full-time (Salaried)
Pay range ($low)
Pay range ($high)
More details (document)
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