Join our team!

At Hilton Garden Inn & Homewood Suites Miami, Dolphin Mall we are searching for highly-motivated individuals who enjoy working in a fast-paced environment. The ideal candidates should be passionate about providing a high-quality service. 

Job purpose:

Act as personal support for the Sales & Catering department. To detail all incoming functions, maintain room block inventories, and qualify all in-coming leads.

Job responsibilities:

1. Take ownership of 3^rd party extranet reservation billing and requests prior to arrival.
2. Audits Sales System (STS, Delphi, et al) for accuracy, space conflicts and space control on behalf of the department director.
3. Processes all paper flow in and out of Sales management offices.
4. Maintains a filing system of reports and pertinent records.
5. Assist sales with on-site catering / group events regardless of existing posted schedule
6. Assists administrative office staff during periods of absence.
7. Contacts managerial and staff personnel for collection of dates, statistics, and reports. Performs follow-up reports or special assignments.
8. May compose replies to correspondence based on organizational practice, policies, and procedures at the direction of the Department head.
9. Completes projects as determined by the Department head.

Job skills:

• Follow brand and hotel protocol
• Repeatedly performs the same tasks with constant results
• Proficient skills with arithmetic

Job Requirements:

• Conversational skills to provide an amicable client experience
• Bilingual (English and Spanish)
• At least one year of OnQ Hilton experience

Job Type

Hourly position

 Schedule

• 8-hour day shift
• Monday to Friday
• Overtime

 Benefits

• Accrued Vacation
• Holiday Pay
• Health Insurance
• Dental/Vision
• Discounted Hilton Hotel Stays

 Come and Join Us…