Must pass background and credit check.  Schedule / days / shifts will vary.  PT available.  Starting pay $13.00 per hour with review at 90 days.  

Job Purpose:  To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.

Job Responsibilities: 

1. Greet, register, and assign rooms to guests.  Issue room key and direct to guest as appropriate, without announcing room numbers.
2. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
3. Keep records of room availability and guests' accounts.  May make, confirm and cancel reservations for guests.
4. Compute bill, collects payment and makes change for guests.  May post charges such as room, food, liquor or telephone by hand or machine.
5. Date-stamp, sort and rack incoming mail and messages.  Transmit and receive messages using equipment such as telephone, fax and switchboard.
6. Understand and enforce the hotel company credit policies.  Account for all cash and makes deposits in accordance with hotel and company policies.
7. Take the initiative to greet guests in a friendly and warm manner.
8. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees.

Other duties as assigned.

Job Skills: 

1. Speak clearly and listen carefully.
2. Computer / office equipment oriented.  
3. Use personal judgment and specialized knowledge to give information to people.
4. Communicate well with many different kinds of people.
5. Able to multitask.
6. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.

Job Qualifications: 

Education

HS Diploma or equivalent.

Experience

Minimum 3 months hospitality, general office, accounts receivable or customer service experience.

Licenses/Certifications

N/A