Benefits for full-time associates: 

• 2 weeks of vacation pay your first year 
• 4 sick days/year 
• 2 hours paid volunteer time/month 
• Holiday pay  
• Medical, dental, and vision insurance plan options 
• Short term disability, long term disability, and life insurance plan options 
• 401k retirement plan 
• Discounts on hotel rooms worldwide 
• Direct deposit payroll 

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As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement. 

ABOUT THIS JOB

• Our Regional Director Full Service will spend 80% or more of their time traveling to hotels within their region
• Must have extensive Knowledge and Experience in Food and Beverage Operations
• Implement and Train team on Standard Operating procedures related to Food and Beverage and other departments
• Provides focused training to all hotels with an emphasis on superior guest satisfaction as highest priority.
• Constantly reinforces guest service training and all training related and required by brand.
• Hotel forecasting and budgeting annually, as well as developing and monitoring of business plans.
• Actively participates in business, community, and civic affairs in the local area to support the positioning of each hotel.
• Guides and monitors the GM's to maintain proper employer/employee relations.
• Conduct performance evaluations process for all hotels.
• Maintain the quality standards established by Naples Hotel Group and review these standards with GM's and Department Heads.
• Analyze operating statements and physical inventories for accuracy.
• Verify that the property is in compliance with all health, fire/safety, OSHA, and ADA regulations.
• Maintain personnel files and records in compliance with the state and federal laws.
• Knowledge of Operational SOP's and ability to train and enforce compliance 
• Will realize guest satisfaction is of highest priority for all NHG Hotels. All GM's and Department Heads must follow all guidelines and training related to superior guest satisfaction. 

Necessary Skills and Attributes:

• Excellent verbal, comprehension, listening and problem solving skills
• Adaptability
• Report and accounting skills
• Computer Proficient
• Guest relation skills

Formal Education:

BA or BS in Business Administration, Hotel Administration or Management 

Experience:

Hotel level operations experience with multi property experience with heavy concentration on Food and Beverage.  Previous team management experience along with a working knowledge of revenue management, hotel sales, the preparation of annual business and department budgets, monthly cost and spending controls, and payroll requirements are essential.  In addition, a history with customer and vendor relations is preferred.

Minimum 2 years of Regional or Area Director with Food and Beverage and Hotel Operations.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.