Salary:
Location: Lakeland, FL USA
Type of employment : FULL_TIMEIndustry: Hospitality
Department: Sales & Marketing
Career Level: Management
Work Hours: Full-time (Salaried)
Date Posted: 07 Nov 2023
Valid Through:
Join a collaborative centralized sales team! Work closely with the on-property sales & operations team and revenue management to drive revenue to your hotel region. NHG is a sophisticated growing company with the ability to advance within. Adaptability is key to drive revenue and support company growth. Our employees believe that their job is to provide hospitality from our family to yours. The culture of family & trust we create at our properties is an environment that employees want to work in and owners want to invest in. Our teams implement six initiatives into their daily routines to execute our company purpose. This includes celebrating, having mutual trust, being approachable, team building, thinking intuitively and then staying
Job Description: Strategically plan, execute, and manage the overall sales and marketing efforts for a portfolio of assigned hotels (3-5). The Regional Sales Manager is responsible for achieving the revenue goals set forth by the VP of Sales. Success will be measured by top-line revenue performance, the hotel's market penetration index, conversion of new businesses, ability to maintain relationships with existing clients, and increased customer value and ROI.
Essential Duties and Responsibilities:
Direct Sales:
✓ Execute strategic sales plans to positively affect revenues within the assigned portfolio
✓ Complete weekly sales activities to assigned hotels (Goals TBD by Regional Director of Sales/VP of Sales)
✓ Minimum Guidelines TBD (IE 10 Outside, 20 Prospecting, 3 Sites/Luncheons, 7 Maintenance)
✓ Plan travel into the assigned market
✓ Aggressively solicit new businesses
✓ Maintain consistent verbal and written communication with clients
✓ Conduct onsite and digital presentations to potential clients
✓ Implement strategic account management; develop multiple contacts, research/qualify various departments and divisions with the organization for full account qualification
✓ Review brand reports and tools to assist in identifying potential businesses and activities within the market
✓ Respond to all customer inquiries within 4 hours
✓ Fully qualify all accounts utilizing current sales resources
✓ Be aware of new business opportunities in and around your market; monitor through local newspapers, business journals, trade publications, internet resources, Google alerts, etc.
✓ Networking with organizations that will assist with the development of future opportunities
Sales & Communication:
✓ Accurately communicate details on accounts to the operating departments as needed
✓ Understand the hotel's operations, including room types, meeting capacities, services, features, and benefits
✓ Involvement with Front Line training, including Front Desk staff and On-Site Coordinators
✓ Communicate with Revenue Management to ensure that pricing is appropriate and adjust selling strategies as needed
✓ Collaborate with Operation Partners to deliver revenue results: constant communication with the General Manager, Property Sales Coordinator, Regional Sales Team, and Revenue Management
✓ Partner with Marriott/Hilton/IHG/Wyndham Account Executives—refer leads and use them as an extension of the Sales Team
✓ Be familiar with competitors' and their selling strategies. Recognize what opportunities exist to move share from the competition.
Sales Administration:
✓ Enter all sales activities in Delphi.fdc. Commit to 100% adoption and update account information daily.
✓ Compile and complete weekly/monthly/quarterly reports as assigned
✓ Attend Sales Training as scheduled
✓ Observe and strategize according to prime selling time
✓ Monthly mileage and expense reports
✓ Overall knowledge of the brands and maintain compliance
Corporate Support:
✓ Participate, as requested, in the planning and implementation of Naples Hotel Group sales policies and programs
✓ Participate in company-wide sales efforts, trade shows, corporate meetings, and any other event or activity deemed to be in line with the overall revenue goals
✓ Allocate both dedicated and shared sales resources to achieve maximum revenue return on invested sales dollars by focusing efforts on those customers who are the most profitable
✓ Perform other duties or tasks as assigned by Naples Hotel Group Principals
Education and/or Work Experience Requirements:
Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession. This
includes knowledge required for the management of people, complex problems, and efficient sales activities. Make decisions within the standards of the position, which can impact more than one department.
Must possess highly developed communication skills to frequently present, negotiate, convince, sell, and influence other managerial personnel, hotel guest(s), and/or corporate clients.
Standard Qualifications:
✓ Four-year degree or equivalent multi-hotel sales experience
✓ 3-5 years within the multi-hotel sales discipline preferred
✓ Ability to read, write, and speak English, with excellent grammar and communication skills (written and verbal)
Additional Qualifications:
✓ Capable of handling multiple hotels' sales and marketing
✓ Travel required: Some overnight travel, with daily in-market travel 60% of the time.
✓ Hours Required: This is a salaried position, 45-50 hours per week is required
✓ Available to meet guests outside the scope of regular business hours
✓ Well-organized and detail-oriented
✓ Must be able to work independently and multi-task, prioritizing as appropriate
✓ Display initiative, perseverance, and analytical skills
✓ Team player and ability to get along with others
✓ Must have the ability to communicate issues and concerns at all levels of the organization
✓ Must have planning and problem-solving skills that include the ability to tie strategies and planning actions to results
✓ Requires working knowledge and experience using Microsoft Office products including Word, Excel, and Outlook
✓ Must be able to scan and assess competitive arena to refine/improve customer value proposition
✓ Excellent customer service skills: the ability to manage the customer decision and relationship process
Regional Sales Manager Tampa/Lakeland Area - Terrace Hotel Lakeland, Tapestry Collection by Hilton
Join a collaborative centralized sales team! Work closely with the on-property sales & operations team and revenue management to drive revenue to your hotel region. NHG is a sophisticated growing company with the ability to advance within. Adaptability is key to drive revenue and support company growth. Our employees believe that their job is to provide hospitality from our family to yours. The culture of family & trust we create at our properties is an environment that employees want to work in and owners want to invest in. Our teams implement six initiatives into their daily routines to execute our company purpose. This includes celebrating, having mutual trust, being approachable, team building, thinking intuitively and then staying
Job Description: Strategically plan, execute, and manage the overall sales and marketing efforts for a portfolio of assigned hotels (3-5). The Regional Sales Manager is responsible for achieving the revenue goals set forth by the VP of Sales. Success will be measured by top-line revenue performance, the hotel's market penetration index, conversion of new businesses, ability to maintain relationships with existing clients, and increased customer value and ROI.
Essential Duties and Responsibilities:
Direct Sales:
✓ Execute strategic sales plans to positively affect revenues within the assigned portfolio
✓ Complete weekly sales activities to assigned hotels (Goals TBD by Regional Director of Sales/VP of Sales)
✓ Minimum Guidelines TBD (IE 10 Outside, 20 Prospecting, 3 Sites/Luncheons, 7 Maintenance)
✓ Plan travel into the assigned market
✓ Aggressively solicit new businesses
✓ Maintain consistent verbal and written communication with clients
✓ Conduct onsite and digital presentations to potential clients
✓ Implement strategic account management; develop multiple contacts, research/qualify various departments and divisions with the organization for full account qualification
✓ Review brand reports and tools to assist in identifying potential businesses and activities within the market
✓ Respond to all customer inquiries within 4 hours
✓ Fully qualify all accounts utilizing current sales resources
✓ Be aware of new business opportunities in and around your market; monitor through local newspapers, business journals, trade publications, internet resources, Google alerts, etc.
✓ Networking with organizations that will assist with the development of future opportunities
Sales & Communication:
✓ Accurately communicate details on accounts to the operating departments as needed
✓ Understand the hotel's operations, including room types, meeting capacities, services, features, and benefits
✓ Involvement with Front Line training, including Front Desk staff and On-Site Coordinators
✓ Communicate with Revenue Management to ensure that pricing is appropriate and adjust selling strategies as needed
✓ Collaborate with Operation Partners to deliver revenue results: constant communication with the General Manager, Property Sales Coordinator, Regional Sales Team, and Revenue Management
✓ Partner with Marriott/Hilton/IHG/Wyndham Account Executives—refer leads and use them as an extension of the Sales Team
✓ Be familiar with competitors' and their selling strategies. Recognize what opportunities exist to move share from the competition.
Sales Administration:
✓ Enter all sales activities in Delphi.fdc. Commit to 100% adoption and update account information daily.
✓ Compile and complete weekly/monthly/quarterly reports as assigned
✓ Attend Sales Training as scheduled
✓ Observe and strategize according to prime selling time
✓ Monthly mileage and expense reports
✓ Overall knowledge of the brands and maintain compliance
Corporate Support:
✓ Participate, as requested, in the planning and implementation of Naples Hotel Group sales policies and programs
✓ Participate in company-wide sales efforts, trade shows, corporate meetings, and any other event or activity deemed to be in line with the overall revenue goals
✓ Allocate both dedicated and shared sales resources to achieve maximum revenue return on invested sales dollars by focusing efforts on those customers who are the most profitable
✓ Perform other duties or tasks as assigned by Naples Hotel Group Principals
Education and/or Work Experience Requirements:
Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession. This
includes knowledge required for the management of people, complex problems, and efficient sales activities. Make decisions within the standards of the position, which can impact more than one department.
Must possess highly developed communication skills to frequently present, negotiate, convince, sell, and influence other managerial personnel, hotel guest(s), and/or corporate clients.
Standard Qualifications:
✓ Four-year degree or equivalent multi-hotel sales experience
✓ 3-5 years within the multi-hotel sales discipline preferred
✓ Ability to read, write, and speak English, with excellent grammar and communication skills (written and verbal)
Additional Qualifications:
✓ Capable of handling multiple hotels' sales and marketing
✓ Travel required: Some overnight travel, with daily in-market travel 60% of the time.
✓ Hours Required: This is a salaried position, 45-50 hours per week is required
✓ Available to meet guests outside the scope of regular business hours
✓ Well-organized and detail-oriented
✓ Must be able to work independently and multi-task, prioritizing as appropriate
✓ Display initiative, perseverance, and analytical skills
✓ Team player and ability to get along with others
✓ Must have the ability to communicate issues and concerns at all levels of the organization
✓ Must have planning and problem-solving skills that include the ability to tie strategies and planning actions to results
✓ Requires working knowledge and experience using Microsoft Office products including Word, Excel, and Outlook
✓ Must be able to scan and assess competitive arena to refine/improve customer value proposition
✓ Excellent customer service skills: the ability to manage the customer decision and relationship process
Job Details
Reference # | 51122 |
Posted on | 07 Nov 2023 |
Closes on | |
Location(s) | Lakeland, FL |
Department | Sales & Marketing |
Career level | Management |
Hours/Status | Full-time (Salaried) |
Pay range ($low) | |
Pay range ($high) | |
More details (document) |