Salary: 10.75 12.25 HOUR USD
Location: Mount Pleasant, SC 1350 Stuart Engals Blvd Mt. Pleasant SC 29464 USA
Type of employment : FULL_TIMEIndustry: Hospitality
Department: Rooms & Reservations
Career Level: Hourly
Work Hours: Full-time (Hourly Regular), Part-time (Hourly Regular)
Date Posted: 29 Jul 2019
Valid Through:
Guest Services Manager seaching for local area candidate with open availability fgor 7 to 3, 10 to 6 or 3 to 11 shift work.
Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.
Job Responsibilities:
- Be friendly and courtious to guests and staff at all times
- Speak before spoke to
- Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
- Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
- Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
- Compute bill, collects payment and makes change for guests. May post charges such as room or food by hand or machine.
- Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
- Take the initiative to greet guests in a friendly and warm manner.
- May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
Other duties as assigned.
Job Skills:
- Speak clearly and listen carefully.
- Use personal judgment and specialized knowledge to give information to people.
- Communicate well with many different kinds of people.
- Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
- Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Criminal & Credit Background check before offer to hire
Guest Services - Front Desk Representative @ TownePlace Mt. P! x 2 - Towneplace Suites Mount Pleasant
Guest Services Manager seaching for local area candidate with open availability fgor 7 to 3, 10 to 6 or 3 to 11 shift work.
Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.
Job Responsibilities:
- Be friendly and courtious to guests and staff at all times
- Speak before spoke to
- Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
- Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
- Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
- Compute bill, collects payment and makes change for guests. May post charges such as room or food by hand or machine.
- Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
- Take the initiative to greet guests in a friendly and warm manner.
- May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
Other duties as assigned.
Job Skills:
- Speak clearly and listen carefully.
- Use personal judgment and specialized knowledge to give information to people.
- Communicate well with many different kinds of people.
- Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
- Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Criminal & Credit Background check before offer to hire
Job Details
Reference # | 23042 |
Posted on | 29 Jul 2019 |
Closes on | |
Location(s) | Mount Pleasant, SC |
Department | Rooms & Reservations |
Career level | Hourly |
Hours/Status | Full-time (Hourly Regular), Part-time (Hourly Regular) |
Pay range | |
More details (document) |